Kristian Lilov
Business Analyst
Summary
Seasoned Business Analyst offering four years of software industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Interested in developing skills in project management.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Business Analyst
Codix
Sofia
01.2019 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business stakeholders to collect information on business processes and user requirements, to form a product backlog.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Researched competitors to build report of rising trends in different modules part of the products developed by Codix.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Collecting User stories / journeys, by interviewing project stakeholders, in order to form a proper product backlog.
- Improve company's organizational process assets (OPAs)
- Assured that all enterprise environmental factors (EEFs) are well considered and taken into account during all phases of the projects.
- Prepared estimates for each activity duration, using well-known best practices methods as - Analogous, Parametric,Three-Point and Bottom-up estimating
- Assisted into the development of schedule for each project or sub-project.
- Developed the product conceptual data model, during the product/project execution.
- Executed quality management and control, throughout of the product lifecycle.
- Met project deadlines without sacrificing the quality of the deliverables, using timeboxing and backlog refinement.
- Led project teams through design, construction and launch process.
- Document each business requirement in a functional specifications.
- Translated each functional specification in a product based language, presentable to all internal stakeholders, as Software and Functional architects, developers, etc.
- Supervised project associates to strictly follow the established OPA's.
Freight Forwarder
NTG Continent AB
Sofia
09.2016 - 01.2019
- Stayed on top of shipment locations and current status to update offices and customers.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
- Used XSped tracking spreadsheets to monitor information about customers, shipments and business activities.
- Filling out queries in company's ERP and TM system (Xsped)
- Maintaining all information up to date regarding all ongoing orders of the company.
- Negotiating and re-negotiating prices, payment terms, ways of payment with customers from EU.
- Creation of customer profiles and maintaining them in company's administration system.
- Handled all bookings of key partners of the company, communicating with their suppliers, making the
routing of their shipments, from the beginning of the trip to the final destination. Handle all financial data regarding their orders. Making all necessary detailed checks regarding the invoicing process of
the above mentioned orders. - Filling all necessary references and data for proper execution of all shipments and their subsequent
invoicing. - Maintaining strong relationship with the financial department of the company and assisting them for collecting all due payments on time.
- Issuing shipping orders to our hauliers and providing them all data for proper execution of each trip.
- Requesting, organizing, handling and providing to the customers, all documents needed.
- Preparing and issuing daily, weekly and monthly invoices.
- Expert work with different databases.
- Project management on daily basis.
- Project profit/expense estimation.
- Handled the supply chain of one of the biggest customers of the company by ensuring, timely, efficient, cheap and in the same time profitable services.
- Daily communication with different suppliers and arranging daily loadings/deliveries from and to them.
- Ensured efficient and profitable freight forwarding for companies hauliers.
- Monthly/daily reporting of all tasks done
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
Senior Sales Executive
SNI Commerce
Sofia
01.2016 - 10.2016
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Prepared various import, export and supplier forms for customs submittal.
Sales Representative
SSS Case
Sofia
03.2015 - 12.2015
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Set up calendar with customer birthdays and other special events for personal touch.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Advises customers by providing information on products.
Bartender
IA. MIRABLE Ltd.
Sofia
09.2014 - 11.2014
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Anticipated guest needs and provided proactive service.
Bartender
Ladies Ltd. Club 365
Sofia
01.2014 - 09.2014
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights and weekends.
Education
Bachelor of Economics - Intelectual Property And Business
University of National And World Economy
Sofia, Bulgaria 09.2013 - 07.2017
Skills
Business process mapping
Data analysis
Gap analysis
Predictive modeling
Project Management
Quality assurance
Data Mapping
Technical Writing
Needs assessments
Business planning
Product development
Negotiation
Certification
PMP/CAMP Exam preparation training - [Sept 2022 - Oct 2022]
Timeline
PMP/CAMP Exam preparation training - [Sept 2022 - Oct 2022]
09-2022
Business Analyst
Codix
01.2019 - Current
Freight Forwarder
NTG Continent AB
09.2016 - 01.2019
Senior Sales Executive
SNI Commerce
01.2016 - 10.2016
Sales Representative
SSS Case
03.2015 - 12.2015
Bartender
IA. MIRABLE Ltd.
09.2014 - 11.2014
Bartender
Ladies Ltd. Club 365
01.2014 - 09.2014
Bachelor of Economics - Intelectual Property And Business
University of National And World Economy
09.2013 - 07.2017