Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Kremena Mihova

Kremena Mihova

Varna

Summary

Dynamic Human Resources Assistant at Sals Ltd, adept at enhancing onboarding experiences and streamlining HR processes. Skilled in conflict management and employee relations, I successfully implemented a new HRIS, improving data management efficiency. Known for fostering strong relationships and promoting a collaborative team culture, I am committed to driving organizational success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Human Resources Assistant

Sals Ltd
05.2024 - 11.2025
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
  • Enhanced HR data management through implementation of new HR Information System (HRIS).

Deputy Manager in a Shop

Maxima Bulgaria Ltd
12.2024 - 02.2025
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
  • Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.

Education

Bachelor - Agricultural Economics

University of Economics
Varna
06.2007

High School Diploma - Bulgarian Literature

Humanitarian High School For Ancient Languages
Varna
05.2003

Skills

  • Administrative skills
  • Office administration
  • Payroll processing
  • Maintaining files
  • Microsoft office and docusign
  • Scheduling
  • Team player
  • Conflict management
  • Employee relations
  • Benefits administration
  • Human resources administration
  • Onboarding coordination
  • Computer literacy
  • HR policies
  • Mail handling
  • High social awareness
  • Teaching
  • Problem-solving
  • Microsoft office
  • Critical thinking
  • Relationship building

Accomplishments

I have made a wellbeing survey of over 150 people at Sals and a campaign for promoting the company's values and moral.

I have tidied up the grocery shop I worked at as a deputy manager, every good found its place and had a label with a price which was missing before that.

Certification

I have certificates from Hillsdale online college on different topics such as: "The Exodus story", "Charles Dickens"Christmas carol ", "C.S.Lweis on christianity", "The David story-shepherd, father, king", "The genesis story-reading Biblical narratives".

Languages

English
Bilingual or Proficient (C2)
Bulgarian
Bilingual or Proficient (C2)
Russian
Elementary (A2)

Timeline

Deputy Manager in a Shop

Maxima Bulgaria Ltd
12.2024 - 02.2025

Human Resources Assistant

Sals Ltd
05.2024 - 11.2025

Bachelor - Agricultural Economics

University of Economics

High School Diploma - Bulgarian Literature

Humanitarian High School For Ancient Languages

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Kremena Mihova