Traveling and Exploring New Cultures
Konstantina Partaleva
Sofia
Summary
Highly motivated and dependable professional with a strong sense of responsibility and a commitment to continuous self-improvement. I thrive in open-minded, collaborative environments where transparency, respect, open communication and mutual support are valued. Committed to being a reliable team member who contributes with sincerity, loyalty and a genuine desire to help. I bring a proactive attitude to every task, always aiming to improve while supporting others along the way.
Overview
2
2
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Bartender
Cape Charles Distillery
05.2024 - 09.2024
- Contributed to a positive work place through effective teamwork and communication with colleagues.
- Possess effective communication skills and adaptability in a multicultural environment.
- Integrate new practices and techniques in a fast-paced environment.
- Provide excellent customer service and maintain high standards in hospitality.
- Ability to interact with customers from different demographics and perspectives.
Barista
Barka Coffee Statement
03.2024 - 05.2024
- Mastering current practices in the coffee industry,
including production and distribution. - Effectively combining speed, flexibility and precision in service, maintaining a high level of customer service even in stressful situations.
- Helped management keep adequate supply on hand by notifying of shortages.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
Barista
LGL1 ЕООД
04.2022 - 05.2023
- Maintained regular and consistent attendance and punctuality.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Handled customer requests professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
Bachelor of Public Relations -
New Bulgarian University
Sofia 04.2001 -
Bachelor of Public Relations And Business -
Plekhanov Russian University of Economics
Moscow 04.2001 -
Skills
- Multimedia Skills
- Research & Market Analysis
- Adaptability & Quick Thinking
- Multilingual Communication
- Social Media Strategy & Management
- Content Creation & Copywriting
- Dedication
- Empathy
- Contextual understanding
- Problem-solving
- Improves based on feedback
Certification
Business simulation: Great place to work journey LDC
Interests
Learning new languages
Yoga, Pilates and Zumba
Neuroscience, psychology and philosophy
Timeline
Business simulation: Great place to work journey LDC
03-2025
Bartender
Cape Charles Distillery
05.2024 - 09.2024
Participation in the organization of the "Careers and Students" forum
04-2024
Youth Exchange, Erasmus+
04-2024
Barista
Barka Coffee Statement
03.2024 - 05.2024
Participation in organizing events of the Student Council at NBU
03-2024
Practical course "Access to information and public commmunications"
01-2024
Barista
LGL1 ЕООД
04.2022 - 05.2023
Bachelor of Public Relations -
New Bulgarian University
04.2001 -
Bachelor of Public Relations And Business -
Plekhanov Russian University of Economics
04.2001 -