Kiril Turley
Sofia-Bulgaria
Summary
Self-aware individual with great organisational skills and attention to details. Positive and enthusiastic young man who takes pride in learning and perfecting new skills.
Man with strong intuitive skills, loyal and compassionate.
Customer-focused professional with strong experience in client support, process optimization, and delivering exceptional service.
Skilled in managing requests, resolving issues efficiently, and ensuring positive guest experiences. Adept at collaborating with diverse teams and maintaining high standards of quality and professionalism.
Results-driven Accessibility Specialist with five years of experience in technology consulting and digital solutions. Expertise in auditing, documentation, and process optimization, ensuring compliance and enhancing user experience. Proven ability to collaborate with cross-functional teams to deliver accessible, high-quality products that meet organizational standards. Passionate about inclusive design and managing complex projects from concept to completion.
Overview
6
6
years of professional experience
Work history
Accessibility Specialist
Atos
UK and Sofia,Bulgaria
09.2021 - 12.2025
- Worked directly with one of the largest broadcasting companies- BBC, assisted in ensuring projects met WCAG standards through accessibility testing and supported the reinstallation of software updates for neurodivergent users.
- Addressed IT software and accessibility issues for BBC employees and users.
- Completed web projects using SDLC, enhancing workflow and analytical oversight.
- Designed and implemented solutions to streamline internal requests, improving efficiency.
- Conducted audits and testing to maintain compliance and usability across platforms.
- Created and reviewed technical documentation for client delivery.
- Collaborated with development teams to resolve issues and boost product quality.
- Managed incident triage and escalation with enterprise tools.
- Delivered reports to stakeholders and provided client support.
Trading assistant
Sainsburys
Leeds
11.2019 - 07.2021
- Assisted in product distribution across superstore.
- Ensured aisles remained stocked according to stock rotation policies.
- Provided face-to-face customer service to enhance shopping experience.
- Managed delivery schedules for timely stock replenishment.
- Supported training and development of new staff members.
Education
Certificate of Higher Education - Apprenticeship Programme UK Level 4 Software Developer
Atos Apprenticeship Programme
UKA-Levels - English Language, Psychology, ICT
Garforth Academy
UKSkills
- Quality assurance and compliance
- Technical documentation and reporting
- Process improvement and optimization
- Stakeholder engagement and collaboration
- WCAG 22 compliance auditing
- Assistive technology proficiency
- Accessibility documentation management
- Issue tracking and reporting
- Accessibility consultation and design
- Incident management and resolution
- User experience testing
- Project coordination and management
Languages
English
Native
Bulgarian
Native
Affiliations
- Sport
- Weightlifting and fitness
- Traveling
Timeline
Accessibility Specialist
Atos
09.2021 - 12.2025
Trading assistant
Sainsburys
11.2019 - 07.2021
Certificate of Higher Education - Apprenticeship Programme UK Level 4 Software Developer
Atos Apprenticeship Programme
A-Levels - English Language, Psychology, ICT
Garforth Academy