Katrin Petrova
Stambolii,Plovdiv
Summary
I am highly enthusiastic individual who thrives in busy and challenging environments. My strengths are customer service, organisation and administration. My positive attitude and flexible approach to work will make me a reliable asset to your company .
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Area manager
Coughlan's Bakery
Wallington, London
2025.01 - 2025.04
- Providing training and development for staff
- Ensuring quality consistency across the region
- Increasing sales and profitability
- Setting sales targets
- Hiring staff
- Providing leadership
- Developing sales strategies
- Recruiting and training new salespeople.
- Payroll
- Data entry
- Supporting area's bakery's
Store manager
Caffe Nero
Sutton, London
2022.11 - 2024.12
- Customer service .
- Health and safety standards .
- Leading and management of store members .
- Communicating with area management .
- Stock take .
- Payroll .
- Hiring staff members .
- Opening and closing store .
- Managing our online distribution supply.
- Completing store rotas on a weekly basis .
- Management of weekly and monthly cash banking .
Receptionist
Cumberland
Sutton, London
2020.01 - 2022.09
Education
ESOL - english
Lambeth College
United Kingdom 2014.03 - 2017.03
Certificate of Higher Education - Business and Law
Arden Univeristy
London 2022.05 - 2025.01
Languages
English
Advanced (C1)
Bulgarian
Fluent
references
shannondavis@gmail.com
jasminebutterworth@gmail.com
Timeline
Area manager
Coughlan's Bakery
2025.01 - 2025.04
Store manager
Caffe Nero
2022.11 - 2024.12
Certificate of Higher Education - Business and Law
Arden Univeristy
2022.05 - 2025.01
Receptionist
Cumberland
2020.01 - 2022.09
ESOL - english
Lambeth College
2014.03 - 2017.03