Summary
Overview
Work History
Education
Skills
Timeline
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Kaloyan Perfanov

Kaloyan Perfanov

Executive Manager
Sofia,Bulgaria

Summary

Strategic-oriented professional with extensive experience in operations management, excelling in business process optimization. Ability to enhance customer service and resolve conflicts effectively, driving team performance and satisfaction. Detail-oriented and analytical with strong financial acumen and ability to effectively manage and improve performance by budgeting, evaluating different opportunities and interpreting financial data.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Human Resources Manager

State Kindergarten 51
Sofia, Bulgaria
02.2024 - Current
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.

Owner and Manager

Vitosha Air OOD
Sofia, Bulgaria
02.2022 - 12.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Manager of Operations

Party Center "Morsko Konche"
Sofia, Bulgaria
11.2017 - 01.2022
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.

Manager of Operations

Monako Air OOD
Sofia, Bulgaria
08.2017 - 06.2021
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.

Manager in Training

MB Consult 2000
Sofia, Bulgaria
07.2015 - 07.2017
  • Handled day-to-day customer or client questions via telephone or email.
  • Described product to customers and accurately explained details and care of merchandise.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Gained knowledge of company policies, protocols and processes.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

Education

MBA - Corporate Finance

New Bulgarian University
Sofia
07.2026 -

BBA - Business Management And Entrepreneurship

New Bulgarian University
Sofia
10.2017 - 07.2021

No Degree - Political Science

University of National And World Economy
Sofia
10.2015 -

Skills

Reliability

Timeline

MBA - Corporate Finance

New Bulgarian University
07.2026 -

Human Resources Manager

State Kindergarten 51
02.2024 - Current

Owner and Manager

Vitosha Air OOD
02.2022 - 12.2024

Manager of Operations

Party Center "Morsko Konche"
11.2017 - 01.2022

BBA - Business Management And Entrepreneurship

New Bulgarian University
10.2017 - 07.2021

Manager of Operations

Monako Air OOD
08.2017 - 06.2021

No Degree - Political Science

University of National And World Economy
10.2015 -

Manager in Training

MB Consult 2000
07.2015 - 07.2017

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Kaloyan PerfanovExecutive Manager