Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Custom
Affiliations
Accomplishments
Timeline
BusinessAnalyst
Julien Ropers

Julien Ropers

iT Specialit
Dobritch,Bulgarie

Summary

Experienced systems and network analyst with a strong background in network, cloud, and system security engineering. Adept at creating websites and specialising in colourimetry, with proficiency in Microsoft MSMA and various OS platforms from Windows 3.0 to 11 and server versions 2010-2024. Skilled in biometrics security systems, including fingerprints and face detection, with a gift for evolution and a reputation for loyalty, trustworthiness, and precision. Career goals include advancing expertise in human understanding and security systems.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Passionate iT World with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

29
29
years of professional experience
3
3
years of post-secondary education

Work history

Technical Support Customer Service - Billing

Swisscom
Sofia, Bulgarie
2024.12 - Current
  • Providing technical support and resolving billing-related problems for customers or end-users.
  • Manage technical service requests relating to billing errors or incongruities in payment systems.
  • Second Best Seller in Februar

Director of my company

Julien Ropers
2003.12 - 2025.05
  • Company Overview: Individual company created with the aim of satisfying these customers both technically and commercially.
  • Individual company created with the aim of satisfying these customers both technically and commercially.

Cooperation With Progonline

Progonline
PARIS
2003.01 - 2025.05
  • Cooperation with Progonline between my company and Progonline Paris.

Cooperation with UPWORK

UPWORK
Santa CLARA
2003.01 - 2025.05

iT Specialist Level 1 - 2

AKKODIS
Sofia
2021.12 - 2024.12
  • IT Analystics - Level 1 - 2 GSD Zurich (CH).

Manager Technical and Sales Forces

Alea ood
Belgrade
2002.02 - 2003.11
  • Website creation and management of commercial and technical team.

Manager Sales Forces

Sharp L.t.d
Mulhouse
2000.11 - 2001.10
  • Manager of 12 sales team employees.

General iT Specialist

Toshiba L.t.d
Colmar
1998.09 - 2000.10
  • Salesman, then Technical Manager then Sales Manager Best France Seller Award over 6 Months.
  • Linux debian
  • Linux kali
  • Biometrics Security Systems
  • Fingerprints and face detection
  • Human understanding
  • Gift for evolution
  • Psychologist
  • Loyal and trustworthy
  • Precision man

Technical Service Manager

Pearl Diffusion
Selestat and Strasbourg
1997.03 - 1998.09

Manager of an IT subsidiary

Mémoire Vive
Colmar
1996.04 - 1997.02

Education

iT Specialist Network Systems and Cloud - computer networks

Toshiba L.t.d
1998.10 - 1999.01

Sales Force and Management - management

Toshiba L.t.d
2000.03 - 2000.07

Management - undefined

Sharp L.t.d
2001.01 - 2001.03

WebMaster, Designer, Programmer - WebMastering course, Web Designer

Private
2003.09 - 2004.06

Global for iT Level 1 - undefined

Modis
2022.01 - 2022.02

CEH (ethical hacking) - undefined

Private
2023.02 - 2023.10

EITCA/IS INFORMATION SECURITY ACADEMY - undefined

EITCA/IS
2023.11 - 2024.04

Skills

  • Network
  • Cloud
  • Microsoft MSMA
  • System security engineer
  • Web site creator specialist
  • Colorimetry
  • Systems and network analyst
  • OS Learned from microsoft windows 30 to 11 and server versions 2010-2024
  • Symphony - Basic level
  • Linux debian base level - Basic level
  • Linux kali -Basic level
  • Biometrics Security Systems
  • Fingerprints and face detection
  • Human understanding
  • Gift for evolution
  • Loyal and trustworthy
  • Precision man

Languages

French
Native
English
Advanced
Serbian
Advanced
Bulgarian
Upper intermediate

Personal Information

  • Date of birth: 09/15/81
  • Gender: Homme
  • Nationality: France

Custom

  • Theology
  • Global Information
  • Politics
  • Psychology
  • Dogs - Cocker Spaniel

Affiliations

  • Learning about technological advances
  • A passion for dogs
  • Walks

Accomplishments

    Best Quality iT and Quality Agent Novembre 2024 in Akkodis

    Second Best Seller in Capita Company

Timeline

Technical Support Customer Service - Billing

Swisscom
2024.12 - Current

EITCA/IS INFORMATION SECURITY ACADEMY - undefined

EITCA/IS
2023.11 - 2024.04

CEH (ethical hacking) - undefined

Private
2023.02 - 2023.10

Global for iT Level 1 - undefined

Modis
2022.01 - 2022.02

iT Specialist Level 1 - 2

AKKODIS
2021.12 - 2024.12

Director of my company

Julien Ropers
2003.12 - 2025.05

WebMaster, Designer, Programmer - WebMastering course, Web Designer

Private
2003.09 - 2004.06

Cooperation With Progonline

Progonline
2003.01 - 2025.05

Cooperation with UPWORK

UPWORK
2003.01 - 2025.05

Manager Technical and Sales Forces

Alea ood
2002.02 - 2003.11

Management - undefined

Sharp L.t.d
2001.01 - 2001.03

Manager Sales Forces

Sharp L.t.d
2000.11 - 2001.10

Sales Force and Management - management

Toshiba L.t.d
2000.03 - 2000.07

iT Specialist Network Systems and Cloud - computer networks

Toshiba L.t.d
1998.10 - 1999.01

General iT Specialist

Toshiba L.t.d
1998.09 - 2000.10

Technical Service Manager

Pearl Diffusion
1997.03 - 1998.09

Manager of an IT subsidiary

Mémoire Vive
1996.04 - 1997.02
Julien RopersiT Specialit