Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Custom
Affiliations
Accomplishments
Timeline
BusinessAnalyst
Julien Ropers

Julien Ropers

iT Specialit
Dobritch,Bulgarie

Summary

Experienced systems and network analyst with a strong background in network, cloud, and system security engineering. Adept at creating websites and specialising in colourimetry, with proficiency in Microsoft MSMA and various OS platforms from Windows 3.0 to 11 and server versions 2010-2024. Skilled in biometrics security systems, including fingerprints and face detection, with a gift for evolution and a reputation for loyalty, trustworthiness, and precision. Career goals include advancing expertise in human understanding and security systems.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Passionate iT World with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

29
29
years of professional experience
3
3
years of post-secondary education

Work history

Technical Support Customer Service - Billing

Swisscom
Sofia, Bulgarie
12.2024 - Current
  • Providing technical support and resolving billing-related problems for customers or end-users.
  • Manage technical service requests relating to billing errors or incongruities in payment systems.
  • Second Best Seller in Februar

Director of my company

Julien Ropers
12.2003 - 05.2025
  • Company Overview: Individual company created with the aim of satisfying these customers both technically and commercially.
  • Individual company created with the aim of satisfying these customers both technically and commercially.

Cooperation With Progonline

Progonline
PARIS
01.2003 - 05.2025
  • Cooperation with Progonline between my company and Progonline Paris.

Cooperation with UPWORK

UPWORK
Santa CLARA
01.2003 - 05.2025

iT Specialist Level 1 - 2

AKKODIS
Sofia
12.2021 - 12.2024
  • IT Analystics - Level 1 - 2 GSD Zurich (CH).

Manager Technical and Sales Forces

Alea ood
Belgrade
02.2002 - 11.2003
  • Website creation and management of commercial and technical team.

Manager Sales Forces

Sharp L.t.d
Mulhouse
11.2000 - 10.2001
  • Manager of 12 sales team employees.

General iT Specialist

Toshiba L.t.d
Colmar
09.1998 - 10.2000
  • Salesman, then Technical Manager then Sales Manager Best France Seller Award over 6 Months.
  • Linux debian
  • Linux kali
  • Biometrics Security Systems
  • Fingerprints and face detection
  • Human understanding
  • Gift for evolution
  • Psychologist
  • Loyal and trustworthy
  • Precision man

Technical Service Manager

Pearl Diffusion
Selestat and Strasbourg
03.1997 - 09.1998

Manager of an IT subsidiary

Mémoire Vive
Colmar
04.1996 - 02.1997

Education

iT Specialist Network Systems and Cloud - computer networks

Toshiba L.t.d
10.1998 - 01.1999

Sales Force and Management - management

Toshiba L.t.d
03.2000 - 07.2000

Management - undefined

Sharp L.t.d
01.2001 - 03.2001

WebMaster, Designer, Programmer - WebMastering course, Web Designer

Private
09.2003 - 06.2004

Global for iT Level 1 - undefined

Modis
01.2022 - 02.2022

CEH (ethical hacking) - undefined

Private
02.2023 - 10.2023

EITCA/IS INFORMATION SECURITY ACADEMY - undefined

EITCA/IS
11.2023 - 04.2024

Skills

  • Network
  • Cloud
  • Microsoft MSMA
  • System security engineer
  • Web site creator specialist
  • Colorimetry
  • Systems and network analyst
  • OS Learned from microsoft windows 30 to 11 and server versions 2010-2024
  • Symphony - Basic level
  • Linux debian base level - Basic level
  • Linux kali -Basic level
  • Biometrics Security Systems
  • Fingerprints and face detection
  • Human understanding
  • Gift for evolution
  • Loyal and trustworthy
  • Precision man

Languages

French
Native
English
Advanced
Serbian
Advanced
Bulgarian
Upper intermediate

Personal Information

  • Date of birth: 09/15/81
  • Gender: Homme
  • Nationality: France

Custom

  • Theology
  • Global Information
  • Politics
  • Psychology
  • Dogs - Cocker Spaniel

Affiliations

  • Learning about technological advances
  • A passion for dogs
  • Walks

Accomplishments

    Best Quality iT and Quality Agent Novembre 2024 in Akkodis

    Second Best Seller in Capita Company

Timeline

Technical Support Customer Service - Billing

Swisscom
12.2024 - Current

EITCA/IS INFORMATION SECURITY ACADEMY - undefined

EITCA/IS
11.2023 - 04.2024

CEH (ethical hacking) - undefined

Private
02.2023 - 10.2023

Global for iT Level 1 - undefined

Modis
01.2022 - 02.2022

iT Specialist Level 1 - 2

AKKODIS
12.2021 - 12.2024

Director of my company

Julien Ropers
12.2003 - 05.2025

WebMaster, Designer, Programmer - WebMastering course, Web Designer

Private
09.2003 - 06.2004

Cooperation With Progonline

Progonline
01.2003 - 05.2025

Cooperation with UPWORK

UPWORK
01.2003 - 05.2025

Manager Technical and Sales Forces

Alea ood
02.2002 - 11.2003

Management - undefined

Sharp L.t.d
01.2001 - 03.2001

Manager Sales Forces

Sharp L.t.d
11.2000 - 10.2001

Sales Force and Management - management

Toshiba L.t.d
03.2000 - 07.2000

iT Specialist Network Systems and Cloud - computer networks

Toshiba L.t.d
10.1998 - 01.1999

General iT Specialist

Toshiba L.t.d
09.1998 - 10.2000

Technical Service Manager

Pearl Diffusion
03.1997 - 09.1998

Manager of an IT subsidiary

Mémoire Vive
04.1996 - 02.1997
Julien RopersiT Specialit