Julian Ionchev
Carrier Relations Manager
Plovdiv
Summary
Reliable Manager committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 14 years of carrier experience on high-volume routes.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
Work History
Carrier Relations Manager
Evolink AD
9 2010 - Current
- Manage telecom carrier and service partners to deliver service and cost base improvement in Bulgaria
- Manage third party relationships with world wide telecom carriers/supplier/ service partners
- Drive to optimize cost base by implementing innovative business models with internet service partners and to achieve cost saving target
- Keep abreast of market environment change, identify and recruit new internet service partners for driving cost reduction and performance improvement
- Supporting sales teams for bid management and liaise with partners for best price performance solutions
- Support escalation to Internet service partners, when necessary
- Analyses range of issues in identifying problems & their impact within sphere of activity
- Develops solutions, makes decisions and implements actions for routine problems
- Assist with development of business processes.
Regional Manager
Evolink AD
01.2005 - 08.2010
- Administrative management of operation of regional trade office as independent structural unit of Evolink AD
- Trade realization of Internet, VPN and VoIP services for all clients, as well as Web Hosting and VoIP services for corporate clients of company in region
- Servicing of existing clients and attracting new clients of Internet, VPN and VoIP services
- Marketing research for following regional market of Internet, VPN and VoIP services; Presentation of company in region
- Providing assistance to trade specialists in region is in charge of in respect of internal company technologies and rules on company work
- Realization of contacts with representatives of clients that use Internet, VPN and VoIP services in respect of issues concerning elimination of problems incurred while using services offered.
Regional Sales and Marketing Manager
Neterra Ltd.
11.2004 - 05.2005
- Providing complex servicing of existing consumers;
- Offering of new services and/or options, offering of change in services used after considering special features in clients’ consumption, discussing and settling of issues related to temporary problems with use of services, discussing and settling of issues related to problems with payment of charges by clients;
- Drawing up all necessary documents when servicing current consumers and potential new clients – preparation of quotations, contracts and supplementary agreements; Systematic research of market of Internet, VPN and VoIP services offered in region, gathering and providing regional marketing information;
- Organization and delivery of personal presentations with VIP clients;
- Realization of contacts with representatives of clients that use Internet, VPN and VoIP services in respect of issues concerning elimination of problems incurred while using services offered.
Regional sales manager
BTC-NET Ltd.
03.2002 - 10.2004
- Administrative management of operation of regional trade office as independent structural unit of BTC-NET Ltd
- Trade realization of Internet, VPN and VoIP services for all clients, as well as Web Hosting and VoIP services for corporate clients of company in region;
- Servicing of existing clients and attracting new clients of Internet, VPN and VoIP services; Marketing research for following regional market of Internet, VPN and VoIP services; Presentation of company in region; Providing assistance to trade specialists in region is in charge of in respect of internal company technologies and rules on company work; Coordination of communication of regional trade office of BTC-NET Ltd
- With regional structures of BTC SA on all trade issues Responsibilities: Providing complex servicing of existing consumers;
- Offering of new services and/or options, offering of change in services used after considering special features in clients’ consumption, discussing and settling of issues related to temporary problems with use of services, discussing and settling of issues related to problems with payment of charges by clients;
- Drawing up all necessary documents when servicing current consumers and potential new clients – preparation of quotations, contracts and supplementary agreements; Systematic research of market of Internet, VPN and VoIP services offered in region, gathering and providing regional marketing information;
- Organization and delivery of personal presentations with VIP clients;
- Realization of contacts with representatives of clients that use Internet, VPN and VoIP services in respect of issues concerning elimination of problems incurred while using services offered.
Director of Internet Center
Bulgarian Industrial Association/ BiANet-Sofia
03.2001 - 02.2002
- Introduction of systems for issue and management of certificates for electronic signature and identification – joint project of BIA and GLOBALSIGN
- Setting of corporate and private networks for wireless data transfer
- Setting of corporate and private networks for voice transfer – Voice over IP
- Preparation and introduction of sales strategies for Internet services for major and medium clients
- Responsibilities: Development planning of Internet Center-Plovdiv, current administrative and technical management
- Organizational activities connected with BIA undertakings in town
- Management and selection of personnel in Internet Center–Plovdiv
Regional System Administrator
Bulgarian Academy of Sciens, Sofia, Office Veliko Turnovo
10.1998 - 03.2001
- Starting of Internet Center-Plovdiv, serving state institutions, Enterprises, state and private companies, persons
- BIANet is thefirst Internet provider in Plovdiv, who has used ISDN Primary Rate Internet Access
- Responsibilities: Design and support of Internet networks
- Debugging and support of network servers, based upon network operating systems Windows NT and Linux
- Debugging and support of Cisco Access & ISDN routers, xDSL, ISDN and analogue modems
- Support of Satellite receiving stations.
Technical Director and Project Manager
ARTCOM Partnership, Veliko Turnovo
01.1995 - 10.1998
- Design and setting of local PC networks in Central Office of SG Expressbank - Varna and all its branches in country;
- Installation and maintenance of 3Com Hubs and Switches in Central Office of SG Expressbank - Varna and all its branches in country;
- Design and setting of systems for uninterruptble power supply, based on UPS’s Victron Netherlands, in Central Office of SG Expressbank - Varna and all its branches in country;
- Design and setting of WAN network, based on 3Com Access Builder IP Router and Motorola Modems and Routers, unifying Central Office of SG Expressbank - Varna and all its branches in country;
- Installation and maintenance of network servers, based on Microsoft Windows NT OS in Central Office of SG Expressbank - Varna and all its branches in country;
Constructor
Bulgarian Academy of Sciences
03.1994 - 01.1995
- Completed projects ahead of schedule by optimizing workflows and employing efficient construction methods.
- Projects: Research of acoustic underwater systems for military recognition “Shark”;
- Research of hand artillery computer for Howitzer shooting “Perla” - Adopted on Bulgarian Army arsenal.
Education
High School Diploma -
Technical School
Gorna Orjahovitsa, Bulgaria 04.1982 - 04.1986
Master of Science - Computing Systems, Complexes And Networks
Tula State Technical University
Tula, Russia 04.1988 - 04.1993
Skills
Strategic Planning
Operations Management
Team Leadership
Project Management
CRM
Telephones - Mobile
+359 88 7894975
Postgraduatequalifications
- 1996, Full course in Victron UPS System Engineering, Groningen, Netherlands
- 2002, Basic sales skills - AIMS Human Capital Bulgaria
- 2002, Negotiation Skills - the Strategy and Tactics of Negotiation - AIMS Human Capital Bulgaria
Personal Information
- Date of Birth: 08/30/1967
- Nationality: Bulgarian
- Marital Status: Married, one child
Timeline
Regional Manager
Evolink AD
01.2005 - 08.2010
Regional Sales and Marketing Manager
Neterra Ltd.
11.2004 - 05.2005
Regional sales manager
BTC-NET Ltd.
03.2002 - 10.2004
Director of Internet Center
Bulgarian Industrial Association/ BiANet-Sofia
03.2001 - 02.2002
Regional System Administrator
Bulgarian Academy of Sciens, Sofia, Office Veliko Turnovo
10.1998 - 03.2001
Technical Director and Project Manager
ARTCOM Partnership, Veliko Turnovo
01.1995 - 10.1998
Constructor
Bulgarian Academy of Sciences
03.1994 - 01.1995
Master of Science - Computing Systems, Complexes And Networks
Tula State Technical University
04.1988 - 04.1993
High School Diploma -
Technical School
04.1982 - 04.1986
Carrier Relations Manager
Evolink AD
9 2010 - Current
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