John Sutton
Recruitment professional
Sheffield and Blagoevgrad
Summary
Results-driven professional with experience in managing client engagements and strategic initiatives. Strong focus on team collaboration and achieving outcomes. Known for flexibility and reliability in dynamic environments. Skilled in project management, stakeholder communication, and analytical problem-solving.
Overview
24
24
years of professional experience
Work History
Engagement Manager
Think Employment
06.2024 - Current
- Develop, implement, and deliver an employer engagement strategy, with strong marketing and senior management support, to identify and connect with prospective employers
- Mentoring and brand management for start-up organisations in the digital sector, including marketing, software development, and data analytics.
- Analyzed market trends to identify opportunities for engagement and drive strategic decision-making.
- Cultivated strong client relationships by providing tailored solutions and proactive support.
BPO Global Recruitment Manager
FTC
03.2024 - 05.2024
- Manage and develop a team of 4 recruiters, fostering growth and performance for BPO clients in Spain, Portugal, and Greece
- Oversee the entire recruitment cycle, headhunting predominantly early career candidates through online channels (e.g., social platforms and professional networks) to final placement
- Manage BPO client relationships, ensuring their needs and expectations are met
- Build trust with senior management and Director-level stakeholders
Contract Recruiter
Jobrack
10.2021 - 03.2024
- Source, schedule interviews and recruit professionals across various talent segments within the US, EU, and UK regions
- Build solid relationships with leadership teams and serve as a partner throughout the recruiting process
- Mentoring members of our team to drive the recruiting process
- Placed over 110 Remote candidates in 24 months.
- Regularly reported on recruiting metrics, such as time-to-fill, source effectiveness, cost-per-hire, and offer acceptance rates.
- Implemented creative solutions to fill hard-to-recruit roles quickly without sacrificing candidate quality.
Owner/Director
Bansko Tourist Information Dot Com
08.2008 - 07.2022
- Bansko Tourist Information is a holding company registered in Bulgaria since September 2008
- In April 2010 we introduced the next product in our service, Bansko Apartment Support Services offering property management and maintenance services to Apartment Complexes within Bansko and the Razlog Valley
- Primary contact for stakeholders, resolving operational and property issues
- Negotiated lease/rental agreements and service contracts
- Organisation of all annual General Assemblies to determine operational budgets
- British Embassy Consular Agent for Bansko and Southwest
- Developed financial forecasts for informed strategic planning.
- Designed training programs, enhancing skills and enabling employee growth.
Contract Recruiter
Doherty Fultz Immigration Consultants
04.2018 - 10.2021
- Niche recruitment for Regulated Immigration Specialists
- Conducted recruitment and selection processes for key roles (interviews, screening calls, etc.) and identified/selected internal and external candidates to grow the company's team across IT, sales, and marketing
- Developed a recruitment program for early career candidates
- Consistently met or exceeded annual hiring goals while maintaining a high level of candidate quality.
- Implemented creative solutions to fill hard-to-recruit roles quickly without sacrificing candidate quality.
BPO Outsourcing Manager
Interserve PLC
02.2004 - 03.2007
- Complete management of an outsourced recruitment contract for Northern Powergrid providing HR and Recruitment management for a 65 seat Contact Centre
- Monthly payroll for over 200 direct employees
- Onboarding and offboarding for all Contact Centre employees
- Stakeholder management
Senior Recruitment Consultant
Randstad Employment Bureau
Sheffield
01.2001 - 02.2004
- Successful Temp office desk from 5 -35 regular temp workers, including sourcing, payroll, and sales
- Primary consultant over 12 months on national supply agreements in Excel Logistics
- Cadburys and Wincanton.
Education
College Diploma - Sports, Business Management
1990
Skills
- Workable ATS, Notion, Team tailor ATS, Test Gorilla, Monday com, Asana, Slack, Cliq, Zoho
- Zoom/Google Calendar/Teams, Google Drive/Sheets, LinkedIn, Recruiter Lite, Help Scout
- LLV Accounting software
- Stakeholder relations
- Event coordination
- Stakeholder management
- Teamwork and collaboration
Affiliations
1998 – Member of the Recruitment and Employment Confederation
1999 – Institute of Occupational Safety and Health certified
2013 – July 2024 Member of the Bulgarian Facilities Management Association
2015 – Founding member of Sunflower. A charity set up to support care homes and services in
Bansko and the Razlog valley.
2016 – Board member for Trailsystems.org not for profit organisation designed for the
development of hiking and MTB trails within the Pirin mountain range.
2017 – Present MIAS MTB guide and licensed course provider
2021 – Property Management Specialist of the Year, Corporate Live-Wire Bulgaria
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hoursPersonal development programsTimeline
Engagement Manager - Think Employment
06.2024 - Current
BPO Global Recruitment Manager - FTC
03.2024 - 05.2024
Contract Recruiter - Jobrack
10.2021 - 03.2024
Contract Recruiter - Doherty Fultz Immigration Consultants
04.2018 - 10.2021
Owner/Director - Bansko Tourist Information Dot Com
08.2008 - 07.2022
BPO Outsourcing Manager - Interserve PLC
02.2004 - 03.2007
Senior Recruitment Consultant - Randstad Employment Bureau
01.2001 - 02.2004
Norton College - College Diploma, Sports, Business Management
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