As a dedicated Customer Service Officer at Bet9ja Nigeria, I excelled in delivering exceptional service, resolving issues efficiently, and enhancing customer satisfaction. Proficient in technology and fluent in English, my strong communication and problem-solving skills led to significant improvements in customer relations.
Provided customer service in a courteous and professional manner.
Answered customer inquiries via telephone, email, and face-to-face contact.
Resolved customer issues in an efficient and timely manner.
Excellent verbal and written communication in English
Strong customer relations skills
Proficient in computer usage and online platforms
Problem-solving and conflict resolution