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Dynamic professional with a proven track record at Conectys, excelling in content moderation and enhancing user experience. Skilled in content management and customer service, I proactively identified harmful trends, ensuring platform safety. Recognized for my self-motivation and teamwork, I consistently delivered high-quality results while fostering positive online communities.

Experienced Content Moderator with a strong track record at Alorica Philippines, Inc., ensuring strict compliance with platform guidelines and community standards. Former Billing Implementation Specialist at MedSpecialized, Inc., with solid experience in training and client onboarding, client communication, and medical billing. Served as Sangguniang Kabataan Chairperson (2018–2023) and SKF LEC Auditor, demonstrating leadership in local governance, youth development, financial oversight, and community-based project management. Skilled in civic engagement, public service, and coordinating with government units and organizations. Proficient in MS Excel, Word, PowerPoint, and general computer literacy. Fluent in English with multilingual abilities. Known for strong attention to detail, critical analysis, ethical judgment, and people-focused leadership.
To apply my combined experience in content moderation, administrative support, financial processing, and local governance to a role in public service. With a background in medical billing, youth leadership, and community engagement, I aim to contribute to a team focused on efficient operations, transparent service, and positive impact for constituents — particularly in a local government setting such as Cebu City Hall.

Customer Service & Content Moderation professional with 3+ years of experience in fast-paced call center, moderation, and operations environments. Skilled in handling high-volume tasks, maintaining accuracy, and meeting KPIs such as AHT, compliance, and content quality. Strong communication, problem-solving, and adaptability with a proven track record supporting both customers and internal teams.

Innovative and adaptable with keen eye for design and a collaborative approach. Knowledge of spatial planning and project management, combined with proficiency in design software and materials selection. Ready to drive impactful design projects that transform spaces into functional, aesthetic environments.

Jerry Jefferson Tchakounte Feuyang

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Content moderator

Trainee quality engineer

Trainee

Trainee head site

Counter agent

Education

Bachelor degree in civil engineering - undefined

HND in civil engineering - undefined

Baccalaureate C in mathematics and physical sciences - undefined

Interest

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Content moderator

Trainee quality engineer

Trainee

Trainee head site

Counter agent

Bachelor degree in civil engineering - undefined

HND in civil engineering - undefined

Baccalaureate C in mathematics and physical sciences - undefined

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