Ivaylo Sapundzhiev
Manager
Plovdiv
Summary
Detail-oriented warehouse worker with expertise in maintaining cleanliness and adhering to safety protocols. Proven ability to optimize workflows and manage time effectively.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Warehouse Worker
CEVA Logistics Inc.
04.2025 - 04.2026
- Maintained cleanliness and organization of work areas to promote operational efficiency.
- Checked and sorted incoming inventory to facilitate accurate stock management.
- Followed safety protocols to minimize risks and ensure a secure working environment.
- Prepared and packaged orders for shipment, ensuring accuracy and compliance with guidelines.
- Collaborated with team members to streamline processes and enhance workflow efficiency.
- Consistently lifted materials weighing as much as 60 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Manager
Sugar Planet
05.2025 - 10.2025
Pizza Maker
Pizza Lab
12.2023 - 10.2024
- Prepared and cooked a variety of pizzas, ensuring high quality and consistency in taste.
- Maintained cleanliness and organization of the kitchen, promoting a safe work environment.
- Assisted in inventory management, ensuring timely restocking of ingredients and supplies.
- Collaborated with team members to streamline pizza preparation processes and improve efficiency.
- Trained new staff on pizza-making techniques and kitchen safety protocols, enhancing team productivity.
- Implemented quality control measures to maintain product excellence and customer satisfaction.
- Communicated with customers to understand their preferences, contributing to improved menu offerings.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Manager
Sugar Planet
05.2023 - 10.2023
- Managed daily operations, ensuring team compliance with safety standards and operational procedures.
- Directed inventory management processes, optimizing stock levels to meet customer demand efficiently.
- Implemented employee training programs, enhancing team productivity and operational effectiveness.
- Developed and maintained positive team dynamics, fostering collaboration and communication among staff.
- Supported the planning and execution of inventory audits, ensuring accuracy and accountability.
- Facilitated team meetings to discuss performance metrics, encouraging feedback and continuous improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Meat Factory Worker
Dawn Meats
10.2021 - 02.2022
- Maintained cleanliness of work areas, reducing contamination risks and upholding hygiene protocols.
- Assisted in packaging and labeling products, facilitating efficient inventory management.
- Performed quality checks on raw and finished products, ensuring compliance with specifications.
- Collaborated with team members to optimize workflow, enhancing overall production efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
Restaurant Waiter
Mars
05.2021 - 09.2021
- Provided exceptional customer service by promptly taking orders and ensuring satisfaction.
- Maintained cleanliness and organization of dining areas to create a welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed cash transactions efficiently, ensuring accurate billing and cash handling.
- Adapted to fast-paced environments, effectively multitasking during peak service hours.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Handled customer inquiries and complaints with professionalism and empathy to enhance experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
High School Diploma -
PMG ''Ivan Vazov"
Dimitrovgrad 04.2001 -
Skills
Inventory management
Order packaging
Safety compliance
Team collaboration
Workplace cleanliness
Time management
Process optimization
Punctuality
Workflow efficiency
Hygiene protocols
Timeline
Manager
Sugar Planet
05.2025 - 10.2025
Warehouse Worker
CEVA Logistics Inc.
04.2025 - 04.2026
Pizza Maker
Pizza Lab
12.2023 - 10.2024
Manager
Sugar Planet
05.2023 - 10.2023
Meat Factory Worker
Dawn Meats
10.2021 - 02.2022
Restaurant Waiter
Mars
05.2021 - 09.2021
High School Diploma -
PMG ''Ivan Vazov"
04.2001 -
sports and gym training
ex-world dance champion 2 times, experience in basketball, chess and 9 years of gym training