Ivan Tsanev
Veliko Tarnovo,04
Summary
Dynamic and reliable professional with extensive experience in fast-
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fry Cook
Lobster Hut
Plymouth, MA, USA
05.2024 - 09.2024
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace for safe food handling.
- Assisted in inventory management by tracking ingredient levels and restocking supplies.
- Operated kitchen equipment, including fryers, grills, and ovens, following safety protocols.
Crew Member
McDonald's
Plymouth, MA, USA
06.2023 - 09.2024
- Provided exceptional customer service in high-volume environment.
- Operated kitchen equipment efficiently to prepare menu items.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in training new crew members on operational procedures.
Dishwasher
Surfside Smokehouse
Plymouth, MA, USA
06.2023 - 09.2023
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
- Collaborated with kitchen staff to ensure timely availability of clean dishes during peak hours.
- Monitored cleaning supplies inventory and communicated needs to management for prompt replenishment.
Retail Sales Associate
Bargain Beachwear
Myrtle Beach, SC, USA
06.2022 - 09.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Trained new associates on store policies and customer service best practices.
Busser
Crabby George's Seafood Buffet
Myrlte Beach, SC, USA
05.2022 - 09.2022
- Cleaned and organized dining areas to enhance guest experience and maintain restaurant standards.
- Assisted servers by delivering food and beverages, ensuring timely service during peak hours.
- Set up and replenished buffet stations to optimize presentation and availability of menu items.
- Collaborated with kitchen staff to efficiently manage dishware and utensils for smooth operations.
Customer Service Representative
Domino's Pizza
Hyannis, MA, USA
06.2021 - 09.2021
- Managed customer inquiries and resolved complaints efficiently, enhancing overall customer satisfaction.
- Processed orders accurately through point-of-sale systems, ensuring timely delivery and service quality.
- Trained new team members on operational procedures and customer service best practices to maintain high standards.
- Collaborated with kitchen staff to ensure product availability and adherence to quality standards during peak hours.
Combo dishwasher/Busser
IHOP
Hyannis, MA, USA
06.2021 - 09.2021
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure efficient workflow during peak hours.
- Sorted and organized utensils, dishes, and cooking equipment for optimal use.
- Implemented best practices for dishwashing techniques to improve efficiency.
Crew Member
Dunkin' Donuts
Wellfleet, MA, USA
07.2020 - 09.2020
- Collaborated with team to ensure timely order fulfillment during peak hours.
- Handled cash transactions accurately and efficiently at register.
- Followed safety protocols to uphold food quality and hygiene standards.
- Engaged with customers to enhance their dining experience and resolve inquiries.
Dishwasher
Van Rensselaer's
Wellfleet, MA, USA
07.2020 - 09.2020
- Assisted in maintaining a safe and organized work environment by adhering to health regulations.
- Trained new employees on proper dishwashing techniques and safety protocols.
- Identified and reported maintenance issues with dishwashing equipment to enhance operational efficiency.
- Implemented best practices for waste management, contributing to sustainability efforts in the kitchen.
Retail Sales Associate
Cumberland Farms
Wellfleet, MA, USA
07.2020 - 09.2020
- Collaborated with team members to achieve sales targets and improve store performance.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Monitored market trends to provide feedback on product assortment and pricing strategies.
Dishwasher
Soprano's Risorante
Mashpee, MA, USA
07.2019 - 09.2019
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Delivery Driver Helper
Centerplate at Steamship Authority
Mashpee, MA, USA
06.2019 - 09.2019
- Assisted drivers with loading and unloading deliveries, ensuring timely service.
- Collaborated with team members to maintain efficient delivery schedules.
- Operated hand trucks and pallet jacks to transport goods safely.
- Communicated effectively with customers, addressing inquiries and resolving issues.
Education
Bachelor of Science - Business Informatics
Univeristy of National And World Economics
Sofia, BulgariaHigh School Diploma -
Old Capital High School of Economics
Veliko Tarnovo, BulgariaSkills
- Reliability and punctuality
- Strong attention to detail
- Efficient multitasking
- Food presentation
- Supply management
- Inventory management
Certification
IBM - Customer Engagement Fundamentals
IBM - Information Technology Fundamentals
Languages
English
Native or Bilingual
Russian
Professional Working
Bulgarian
Native or Bilingual
Timeline
Fry Cook
Lobster Hut
05.2024 - 09.2024
Crew Member
McDonald's
06.2023 - 09.2024
Dishwasher
Surfside Smokehouse
06.2023 - 09.2023
Retail Sales Associate
Bargain Beachwear
06.2022 - 09.2022
Busser
Crabby George's Seafood Buffet
05.2022 - 09.2022
Customer Service Representative
Domino's Pizza
06.2021 - 09.2021
Combo dishwasher/Busser
IHOP
06.2021 - 09.2021
Crew Member
Dunkin' Donuts
07.2020 - 09.2020
Dishwasher
Van Rensselaer's
07.2020 - 09.2020
Retail Sales Associate
Cumberland Farms
07.2020 - 09.2020
Dishwasher
Soprano's Risorante
07.2019 - 09.2019
Delivery Driver Helper
Centerplate at Steamship Authority
06.2019 - 09.2019
Bachelor of Science - Business Informatics
Univeristy of National And World Economics
High School Diploma -
Old Capital High School of Economics