Iva Angelova
Chief Operating Officer
Sofia
Summary
Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Chief Operating Officer
Advent Group
1 2020 - Current
- Strategic Planning: Collaborating closely with the CEO and senior management to develop and implement the company's strategic plans.
- Formulated strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
- Financial Management: Handling budgeting and forecasting with a focus on supporting our strategic goals and maintaining financial stability.
- Global Operations and Project Management: Oversaw global operations including the implementation of technology solutions across multiple departments to enhance productivity and align with international standards.
- Legal and Compliance Oversight: Ensured all operations adhered to global legal standards and regulatory compliance, particularly in software deployment and data security.
- Oversaw day-to-day operations across HR, Administration, Finance and IT departments, ensuring timely delivery of projects and streamlined workflows.
Director of HR, Finance and Administration
Advent Group
12.2015 - 12.2019
- Shaped HR policies and programs that supported the organization's mission and fostered a culture of high performance and innovation
- Directed recruitment strategies to attract and retain diverse, top-quality talent, crucial for a globally distributed organization
- Ensured all HR practices met international legal standards and employment laws, maintaining the company's reputation as a fair and lawful employer
- Acted as a pivotal figure in cultivating a positive and inclusive work environment, addressing employee concerns, and reinforcing the company's values across various cultures and regions
- Promoted a positive corporate culture by implementing employee engagement programs that recognized achievement and fostered collaboration among teams.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
HR Consultant
Wyser
04.2015 - 12.2015
- Developed customized HR strategies and policies to align organizational culture with client goals
- Conducted specialized recruitment for diverse companies, addressing distinct industry needs
- Provided expert guidance on employment laws and ensured compliance with regional and international standards.
- Designed effective succession planning strategies to prepare the organization for future leadership needs
Administrative Services & Human Resources Manager
Traffic Broadband Communication
01.2005 - 10.2007
Education
Master of Science - Industrial and Organizational Psychology
Sofia University St. Kliment Ohridski
Bulgaria 10.2010 - 05.2012
Bachelor of Science - Bulgarian Philology
Sofia University St. Kliment Ohridski
Bulgaria 10.2005 - 05.2009
Skills
Strategic Planning and Execution
Business Process Reengineering and Change Management
Operations Oversight and Efficiency Optimization
Financial Management, Forecasting, and Business Administration Compliance
Personnel Development, Leadership, and Training Initiatives for Staff Upskilling
Digital Transformation
Timeline
Director of HR, Finance and Administration
Advent Group
12.2015 - 12.2019
HR Consultant
Wyser
04.2015 - 12.2015
Master of Science - Industrial and Organizational Psychology
Sofia University St. Kliment Ohridski
10.2010 - 05.2012
Bachelor of Science - Bulgarian Philology
Sofia University St. Kliment Ohridski
10.2005 - 05.2009
Administrative Services & Human Resources Manager
Traffic Broadband Communication
01.2005 - 10.2007
Chief Operating Officer
Advent Group
1 2020 - Current
Accomplishments
- Cultural Transformation Leadership: Initiated and led a shift towards a more innovative, high-performance culture, resulting in a significant increase in employee engagement and morale.
- Strategic Restructuring and Operating Model Analysis: Successfully planned and directed large-scale restructuring initiatives, optimizing the operating model and improving overall organizational efficiency and effectiveness.
- Financial Process Redesign: Overhauled financial processes by introducing new cost center allocations, budget ownership structures, and advanced accounting practices, leading to improved financial control and transparency.
- Business Process Digitalization: Executed key projects to digitize and automate business processes, increasing operational efficiency by 15% to 30% through the integration of industry-standard software like Business Central, Payhawk, TravelPerk, and a custom ERP system.
- Organizational Structure Refinement: Consolidated, streamlined, and delineated necessary functions within the organizational structure, enhancing operational efficiency and clarity.
- Learning and Development Program Creation: Created and established a comprehensive Learning and Development program tailored to organizational needs, significantly enhancing employee skills and competencies.
- Wellbeing Strategy Implementation: Spearheaded the implementation of comprehensive employee wellbeing strategies, establishing a dedicated role that promoted a healthy and supportive work environment.
- Key Performance Indicators Establishment: Developed and implemented new KPIs for each department, effectively tracking and measuring progress towards organizational goals.
- Employee Engagement Evaluation: Conducted thorough surveys and interviews to evaluate employee engagement and job satisfaction levels, providing actionable insights that led to improvements.
Languages
English
Advanced (C1)
Certification
The Art & Science of Coaching, Erickson Coaching International, 06/2019
Software
Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint)
Google Drive Applications (Docs, Sheets, Slides)
Data Visualization (Tableau)