Irina Popova

• Job responsibilites include:
  - reviewing and processing new merchant and partner applications, in accordance with the established procedures and policies; collecting and reviewing application documentation;
  - conducting due diligence on partners to estimate business risk, using various tools and platforms;
  - coordinating onboarding and application approval process between the different parties - internal and external communication;
  - introducing new partners to internal policies and procedures, helping them to create a workflow for the introduction of new merchants;
  - maintaining ongoing communication with customers and ensuring strong customer satisfaction;

• Due diligence and onboarding of new clients and partners, in accordance with the established procedures and policies; collecting and reviewing client documentations; performing Enhanced Due Diligence; screening of clients;
• Conduct customer risk profiling based on the gathered KYC data, ensuring high-risk clients are flagged and monitored appropriately;
• Ensured compliance with regulatory requirements through diligent monitoring of industry changes and updating internal policies accordingly.
• Work closely with the MLRO, Compliance, Legal, and IT departments to ensure that KYC protocols are consistently applied and that risk mitigation strategies are effectively implemented;

Job responsibilities include:
- reviewing and processing new applications of merchants, operating in high-risk industries, such as Forex trading, Gambling, Lotto, Virtual currencies, Money remittance, Travel, Adult, in accordance with the established procedures and policies; collecting and reviewing application documentation;
- conducting due diligence on merchants to estimate business risk, using various tools and platforms;
- coordinating onboarding and application approval process between the different parties - internal and external communication;
- maintaining ongoing communication with customers and ensuring strong customer satisfaction

• Manage future clients from all over the world, on the phone, email or chat.
• Provide beneficial outcome scenarios using certain market movements.
• Explain in a relevant way the services of the Company, both to people with advanced and no experience.
• Provide fundamental and technical information, regarding the current movements on the market and their benefits - provide trading examples.
• Negotiate and close deals using the provided information.
• Stay informed with all market events, and provide beneficial updates to existing clients.

• Manage future clients from all over the world, on the phone, email or chat.
• Provide beneficial outcome scenarios using certain market movements.
• Explain in a relevant way the services of the Company, both to people with advanced and no experience.
• Provide fundamental and technical information, regarding the current movements on the market and their benefits - provide trading examples.
• Negotiate and close deals using the provided information.
• Stay informed with all market events, and provide beneficial updates to existing clients.

• Identifies, prioritizes, pursues and closes potential new consumers, grow the existent consumer base, represents the business in industry events, seminars, trade shows, workshops, and meetings to the external business partners

• Ensure all required tasks are accomplished and complete on day-of-event.
• Manages logistics in preparation for events including setting up displays, presentations and equipment.
• Greets and directs guest to the event site.

• Persuading clients to buy advertising space or time, represents the business in industry events, seminars, trade shows, workshops, and meetings to the external business partners and potential consumers in an effort to promote the magazine

• Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
• Support in the development of programs to train the customer on how to properly use the products.
• Concession of the customers' troubles by recommendation of products, services or procedures
• Evaluation of the systems' problems to recommend enhancements

• Completing tax returns for simple accounts, and preparing paperwork for more difficult accounts.
• Work on payroll, bookkeeping, reporting, and miscellaneous tasks for the accountant.