Irina Besheva

· Daily monitoring of transaction data from the real-time fraud detection system and other reporting sources and complete additional research in various internal and external systems to identify potentially fraudulent transactions.

· Request (via email) and review additional information and supportive documentation provided by clients, regarding suspicious activity.

· Escalating suspicious activities within client programs to relevant teams ensuring prompt investigation and resolution;

· Identify and analyze fraud patterns and create notifications and alerts trough fraud monitoring system

· Training of new employees and creating guides and procedures

· Optimize the daily tasks of the team

· Implement new strategies and research for new trainings to keep employees up date

Merchant Risk Assessment Specialist

· Verification and reviews of an existing and new clients, merchants, distributors. Checks against card scheme and other blacklists. Providing post review risk statements

· Identification and investigation of fraud & risk patterns and complex business models

· Monitoring new POS device activations, payment functionalities, limits