Waiter
Kolyo Gankov
Sevlievo, Bulgariq
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Prepared tables for guests and reset tables between customers.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Kept tables clear of used crockery, glassware and cutlery.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
