Ilona Koeva
Waitress/barman
Velingrad ,22
Summary
Dynamic and dedicated waitress with a proven track record at Dorchester Hotel London excelling in customer service and guest relations management. Recognized for maintaining a pristine dining environment and delivering prompt, high-quality service under pressure. Skilled in menu recommendations and adept at multitasking, ensuring an exceptional dining experience for all guests.
Overview
2026
2026
years of professional experience
2
2
Languages
Work History
Waitress
Victoria Palace
2019 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School - Sofia
Penio Penev
Sofia09.2009
Skills
Customer service
Timeline
Waitress
Victoria Palace
2019 - Current
High School - Sofia
Penio Penev
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