Ignatka Buzeva
Hotel Manager
Gabrovo,Gabrovo
Summary
Dynamic team leader with a proven track record at Soho Farmhouse, enhancing guest experiences through effective staff training and process improvements. Skilled in problem-solving and performance enhancement, I excel in motivating teams and optimizing operations, achieving significant workflow efficiencies while fostering strong relationships and ensuring quality service delivery.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Team Leader
RH
05.2023 - 05.2025
Supervisor
Soho Farmhouse
04.2015 - 05.2023
- Supervised daily operations to ensure high-quality guest experiences.
- Developed training programs for staff to enhance service delivery and efficiency.
- Implemented process improvements that streamlined workflow and reduced downtime.
- Coordinated scheduling and staffing to optimize resource allocation during peak hours.
Education
Bachelor of Arts - Business Administration And Management
Buckinghamshire New University
Oxford 11-2025
Skills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
People management
Staff training
Coaching and mentoring
Performance improvement
Complex Problem-solving
Analytical thinking
Goal setting
Quality improvement
Safety
Relationship building
Timeline
Team Leader
RH
05.2023 - 05.2025
Supervisor
Soho Farmhouse
04.2015 - 05.2023
Bachelor of Arts - Business Administration And Management
Buckinghamshire New University