Hristo Naskov Simeonov
Варна,България
Summary
Highly skilled professional with expertise in Windows and Microsoft Office, demonstrating strong teamwork and collaboration abilities. Proven capacity to work effectively under pressure, coupled with excellent communication and interpersonal skills. Committed to continuous growth and development, leveraging a desire for advancement to drive success in all endeavours.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work history
Cabin Steward
Scylla
2023.03 - 2026.01
- Served exclusively American guests aboard the cruise ship, ensuring tailored and high-quality service.
- Demonstrated flexibility in working hours to meet the demands of the cruising schedule.
- Prioritized safety regulations during daily duties, contributing to a secure onboard environment
- Coordinated laundry services for efficient turn-around times and minimal disruption to guests' schedules.
- Participated in regular training sessions; improved skills and knowledge relevant to role.
Global Payroll Operator
Immedis
Varna, Bulgaria
2022.12 - 2023.03
Client & Partner Support (Zendesk)
- Handled client and partner communications primarily via tickets
- Maintained and analyzed data using Excel
- Worked effectively both independently and as part of a team
Customer Service
Sitel
Varna, Bulgaria
2020.10 - 2022.09
Customer Support Representative
- Provided customer support via live chat, email, and phone calls (main partner Just Eat)
- Created restaurant menus for locations across England
- Managed and resolved client issues on two or three live chats simultaneously
Dishwasher
Ray's Waterfront
Alaska
2019.05 - 2019.09
- Business Sector: Tourism, Hospitality, and Restaurants
Company Size: 20–50 employees
Cabin Steward
Windsong Lodge
Alaska
2019.05 - 2019.09
- Business Sector: Tourism, Hospitality, and Restaurants
Company Size: 100–300 employees
Ride operator
Cedar Point Amusment Park
Ohio
2018.06 - 2018.09
- Business Sector: Customer Assistance (Ride Boarding Support)
Company Size: Over 300 employees
Cabin Steward
Cedar Point Amusment Park
Ohio
2018.05 - 2018.09
- Business Sector: Tourism, Hospitality, and Restaurants
- Company Size: Over 300 employees
Education
Bachelor’s Degree - Business Administration
Veliko Tarnovo University “St. Cyril and St. Methodius”
Veliko Tarnovo 2016.10 - 2020.06
Secondary School - Economics and Management
PGT ,,Pencho Semov''
Gabrovo 2011.09 - 2016.07
Master’s Degree - Logistics Management
Varna University of Economics
Varna/Bulgaria 2021.09 - 2022.06
Skills
- Computer skills: Windows and Microsoft Office
- Teamwork and collaboration
- Ability to work under pressure
- Effective communication
- Interpersonal skills
- Desire for growth
Езици
Bulgarian
Intermediate
English
Intermediate
Timeline
Cabin Steward
Scylla
2023.03 - 2026.01
Global Payroll Operator
Immedis
2022.12 - 2023.03
Master’s Degree - Logistics Management
Varna University of Economics
2021.09 - 2022.06
Customer Service
Sitel
2020.10 - 2022.09
Dishwasher
Ray's Waterfront
2019.05 - 2019.09
Cabin Steward
Windsong Lodge
2019.05 - 2019.09
Ride operator
Cedar Point Amusment Park
2018.06 - 2018.09
Cabin Steward
Cedar Point Amusment Park
2018.05 - 2018.09
Bachelor’s Degree - Business Administration
Veliko Tarnovo University “St. Cyril and St. Methodius”
2016.10 - 2020.06
Secondary School - Economics and Management
PGT ,,Pencho Semov''
2011.09 - 2016.07