Hela Khalil
Baghdad
Summary
Dynamic and results-driven pharmacist with extensive experience at AlMahmodiyah Medical Center, recognized for reducing medication errors through quality improvement initiatives. Proficient in drug inventory management and patient counseling, fostering strong relationships with healthcare providers to enhance patient outcomes. Committed to continuous professional development and team collaboration.
Overview
16
16
years of professional experience
Work History
Drug Store Pharmacist
al I'lam Sector
02.2014 - Current
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Managed drug and supply inventories.
Pharmacy Division Officer
AlMahmodiyah Sector
02.2012 - 02.2014
- Maintained compliance with industry regulations, overseeing thorough audits as necessary to ensure adherence to guidelines.
- Collaborated with other departments to ensure seamless coordination and alignment of division initiatives.
- Coordinated cross-functional efforts to drive overall division success, effectively managing competing priorities for optimal outcomes.
- Developed comprehensive training programs for new employees, ensuring a strong foundation of skills and knowledge.
- Improved employee retention rates by addressing concerns promptly and creating a supportive work culture.
- Built high-performing teams through careful selection of personnel and ongoing coaching/mentorship efforts.
Graduated Pharmacist
AlMahmodiyah Medical Center
04.2011 - 02.2012
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Graduated Pharmacist
Sinjar General Hospital
03.2010 - 04.2011
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Trainer Pharmacist
Ministry of Health-Medical City
03.2009 - 03.2010
- Enhanced patient care by accurately filling prescriptions and providing medication counseling.
- Reduced medication errors by conducting thorough drug utilization reviews and verifying prescription accuracy.
- Managed pharmaceutical stock levels effectively, maintaining an optimal balance between supply and demand.
Education
Ph.D. - Biochemistry
Mustansiriyah College of Medicine
Baghdad, Iraq09-2026
Master in Clinical Biochemistry - Biochemistry
Mustansiriyah College of Medicine
Baghdad09-2021
Bachelor in Pharmaceutical Sciences - Pharmaceutical Medicine
College of Pharmacy
Baghdad, Iraq09-2008
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
- Dispensing medications
- Patient counseling
- Patient education
- Quality assurance standards
- Quality assurance controls
- Staff training
- Software trained
- Clinical research
- Medication storage
- Fluorescence spectroscopy
- Chromatography methods
- ELISA development
- Lab equipment maintenance
- Lab safety procedures
- Sample preparation
- Scientific writing
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Data analysis
- Research design
- Online teaching tools
- Language assessment
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Drug Store Pharmacist
al I'lam Sector
02.2014 - Current
Pharmacy Division Officer
AlMahmodiyah Sector
02.2012 - 02.2014
Graduated Pharmacist
AlMahmodiyah Medical Center
04.2011 - 02.2012
Graduated Pharmacist
Sinjar General Hospital
03.2010 - 04.2011
Trainer Pharmacist
Ministry of Health-Medical City
03.2009 - 03.2010
Ph.D. - Biochemistry
Mustansiriyah College of Medicine
Master in Clinical Biochemistry - Biochemistry
Mustansiriyah College of Medicine
Bachelor in Pharmaceutical Sciences - Pharmaceutical Medicine
College of Pharmacy
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