Hi, I’m
Gergana Stoycheva
Burgas,02
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
11
years of professional experience
Work History
AKZ Ltd.
Sales Manager
05.2018 - 08.2023
Job overview
- Company Overview: Building and Investment Company
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
Budmax Ltd.
Sales Agent
02.2017 - 04.2018
Job overview
- Company Overview: Construction materials retail store
- Selling construction materials;
- Attracting new customers and partners;
- Maintaining already existing customers;
- Prepare sales offers;
- Developed strong relationships with clients through excellent customer service and regular followups.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Address Real Estate Agency
Real Estate Agent
10.2015 - 02.2017
Job overview
- Company Overview: Real Estate Agency, www.address.bg
- Guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms;
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing;
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc);
- Promote sales through advertisements, open houses and listing services;
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Di - Ponte Ltd.
Assistant Manager
06.2016 - 09.2016
Job overview
- Company Overview: Night Club
- Assist the manager in maintaining and managing the club environment;
- Motivating team to complete the sales process;
- Ensure customer satisfaction;
- Maximize productivity and profitability;
- Night Club
Liomatik Ltd.
Personal Assistant
05.2015 - 09.2015
Job overview
- Company Overview: Restaurants and catering
- Booking meetings;
- Checking and responding e-mails;
- Screening incoming calls;
- Maintain a positive work environment;
- Assist the Manager in preparing documents;
- Maximize productivity and profitability;
- Preparing bills and taking payments;
- Monthly revision;
- Taking orders from customers;
- Restaurants and catering
Messambria Resort Ltd.
Real Estate Agent
10.2014 - 05.2015
Job overview
- Company Overview: Building and Investment Company
- Guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms;
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing;
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc);
- Promote sales through advertisements, open houses and listing services;
- Building and Investment Company
Slavyanskaya Artel
Real Estate Agent
05.2014 - 09.2014
Job overview
- Company Overview: Real Estate Agency
- Guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms;
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing;
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc);
- Promote sales through advertisements, open houses and listing services;
- Real Estate Agency
Resell My Apartment Ltd.
Real Estate Agent
05.2013 - 03.2014
Job overview
- Company Overview: Real Estate Agency
- Guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms;
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing;
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc);
- Promote sales through advertisements, open houses and listing services;
- Real Estate Agency
Sle Group Ltd.
Personal Assistant
04.2012 - 05.2013
Job overview
- Company Overview: Building and Investment Company
- Booking meetings;
- Checking and responding e-mails;
- Screening incoming calls;
- Maintain a positive work environment;
- Assist the Manager in preparing documents;
- Maximize productivity and profitability;
- Preparing bills and taking payments;
- Ensure that daily schedules are maintained in keeping with company procedures;
- Building and Investment Company
Education
Burgas Free University
Bachelor Degree from Finance
01.2013
Lyuben Karavelov High School
Secondary Education from Technology profile, English, Russian, Mathematics, Informatics
01.2008
Skills
- Communication skills
- Leadership
- Good organizational skills
- Initiative
- Market research
- Relationship building
- Product knowledge
- Profitability optimization
- Property management
- Business planning
- Rental
- Information processing
- Content creation
- Safety
- Problem solving
- Microsoft Office
- Adobe Photoshop /basic skills/
- Web platforms
- Office equipment
- Driving license
Languages
Bulgarian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Personal Information
- Date of Birth: 10/12/89
- Gender: Female
- Nationality: Bulgarian
Craftsmanship - genuine leather bags
I own a brand for handcrafted genuine leather bags.
Timeline
Sales Manager
AKZ Ltd.
05.2018 - 08.2023
Sales Agent
Budmax Ltd.
02.2017 - 04.2018
Assistant Manager
Di - Ponte Ltd.
06.2016 - 09.2016
Real Estate Agent
Address Real Estate Agency
10.2015 - 02.2017
Personal Assistant
Liomatik Ltd.
05.2015 - 09.2015
Real Estate Agent
Messambria Resort Ltd.
10.2014 - 05.2015
Real Estate Agent
Slavyanskaya Artel
05.2014 - 09.2014
Real Estate Agent
Resell My Apartment Ltd.
05.2013 - 03.2014
Personal Assistant
Sle Group Ltd.
04.2012 - 05.2013
Lyuben Karavelov High School
Secondary Education from Technology profile, English, Russian, Mathematics, Informatics
Burgas Free University
Bachelor Degree from Finance
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