Gergana Stoyanova
Varna
Summary
Creative Illustrator and Visual Artist with a passion for transforming ideas into compelling visual stories through digital illustration, branding, and design. Alongside my artistic background, I have a strong interest in marketing, social media and sales, where I enjoy combining creativity with strategic thinking to build engaging campaigns and meaningful customer experiences. Curious, adaptable, and people-oriented, I thrive in dynamic environments where creativity meets business.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Специалист Маркетинг И Реклама
Кини ООД
10.2024 - Current
- Developed and implemented marketing campaigns to enhance brand awareness and engagement.
- Developed and implemented social media strategies to enhance brand presence across platforms.
- Managed social media accounts, driving content strategy and audience growth initiatives.
- Created engaging content tailored to target audiences, increasing user interaction and engagement.
- Analyzed social media metrics to refine strategies and improve overall campaign performance.
- Analyzed market trends to identify new opportunities for product positioning and promotion.
- Created detailed reports on campaign performance, facilitating data-driven decision-making processes.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Администратор Хотел
Кини ООД
05.2021 - 09.2021
- Processed reservations using hotel management software for efficient operations.
- Greeted and checked in guests, ensuring a welcoming environment.
- Assisted guests with special requests, enhancing overall guest satisfaction.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Handled guest complaints promptly, maintaining the hotel's reputation for quality service.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Provided administrative support by maintaining accurate records of bookings and payments.
- Managed phone inquiries, providing information on services and amenities.
Барман/сервитьор
Кини ООД
06.2019 - 09.2019
- Engaged with customers to provide recommendations and promote specials effectively.
- Prepared and served a variety of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Operated cash register, processing payments efficiently and accurately.
- Collaborated with team members to streamline service during peak hours.
- Assisted in inventory management, tracking supplies for timely replenishment.
Education
Bachelor of Arts - Анимация
НАТФИЗ "Кръстьо Сарафов"
Sofia 04.2001 -
Gradudation Diploma in Fine Arts - Fine Arts
Royal College of Art
London 04.2001 -
High School Diploma -
НУИ „Добри Христов"
Варна 04.2001 -
Skills
Social media marketing
Content creation
Marketing campaigns
Adobe software proficiency
Visual branding
Digital illustration
Creative design
Customer service
Customer engagement
Problem-solving
Teamwork and collaboration
Friendly, positive attitude
Timeline
Специалист Маркетинг И Реклама
Кини ООД
10.2024 - Current
Администратор Хотел
Кини ООД
05.2021 - 09.2021
Барман/сервитьор
Кини ООД
06.2019 - 09.2019
Gradudation Diploma in Fine Arts - Fine Arts
Royal College of Art
04.2001 -
Bachelor of Arts - Анимация
НАТФИЗ "Кръстьо Сарафов"
04.2001 -
High School Diploma -
НУИ „Добри Христов"
04.2001 -