Gergana Ilieva
Sofia
Summary
Adept Analyst, driving product innovations and enhancing data analytics capabilities, assisted in significantly improved operational efficiency by developing advanced dashboard tools. The collaborative approach, combined with expertise in Business Intelligence and user training, has consistently aligned product roadmaps with strategic business goals, achieving impactful results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Product Manager BI Tools
AtScale Bulgaria
07.2020 - 02.2024
- Reviewed customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Worked closely with Director of Product to ensure that product roadmap of assigned area aligns with company’s objectives.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Maintained the product backlog of assigned engineering team by prioritizing features and creating new tickets (user-stories, bugs, tasks, etc) in order to maximize delivered value.
- Conducted workshops and user interviews to gather requirements and document them.
- Performed analysis (e.g. competitive, stakeholder or market) to identify trends and back up tactical and strategic decisions.
- Participated and trained users to perform UAT on newly implemented features.
- Tested functional compliance of company products.
- Rapidly prototype new data processing capabilities to confirm integration feasibility into existing systems.
- Conducted data modeling, performance and integration testing.
- Translated technical concepts and information into terms parties could easily comprehend.
- Estimated work hours and tracked progress using Scrum methodology.
Business Analyst
LeoVegas
07.2018 - 05.2020
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to identify business needs and data sources.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Identified patterns and trends in large data sets and provided actionable insights.
- Provided technical support for troubleshooting analytics and reporting issues.
- Created new items in the assigned product backlog and prioritized them in order to maximize delivered value.
- Collaborated closely with stakeholders (internal and external) to gather requirements and prioritize them.
Business Analyst
GemSeek
10.2017 - 06.2018
- Collaborated with stakeholders to identify business needs and data sources.
- Interacted with customers to understand business needs and translate into requirements and project scope.
- Optimized data access and storage to improve performance of analytics systems.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed and automated the customer’s data pipeline and reports, decreasing time needed to process with 30%.
- Owner of data quality, reliability and accuracy for the assigned project.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Collaborated with client facing teams to structure business cases and substantiate them with necessary data insights.
Business Intelligence Analyst
MammothDB
06.2015 - 10.2017
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Integrated BI assets into customer relationship management tasks, improving available intelligence.
- Responded to specific BI requests, creating data packets with requested information in easily understandable formats.
- Analyzed massive, complex data sets, performing ad-hoc analysis and data manipulation in order to produce meaningful KPIs.
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding on-boarding processes.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Utilized R, D3 and Highcharts to prepare and deploy reporting solutions for clients.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed and maintained data warehouses and data marts to support business operations.
Product Analyst
HP Inc Bulgaria
03.2014 - 05.2015
- Collaborated with cross-functional teams to develop and implement product improvements.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Studied multi-faceted data issues and suggested solutions to satisfy project goals and adhere to timeline and budget parameters.
- Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
- Tracked key performance indicators to measure product quality.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
- Collaborated with team members to clarify relationship of business and project goals and obtain enhanced perspective of the reporting development process.
Reporting & Analytics Expert
HPE Bulgaria
01.2012 - 03.2014
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Generated ad-hoc reports to evaluate specific business requirements.
- Designed customized data collection models for specific visualization tasks.
- Improved data gathering, analysis, and visualization procedures with strategic optimizations.
- Wrote and optimized SQL statements to assist business intelligence practices.
- Created proofs of concept for innovative new solutions.
Sr. Project Manager
Bulgarian Online Research
11.2007 - 12.2011
- Directed changes to project scope and cost and implemented appropriate change management processes to keep online survey projects on track.
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Analyzed project performance data to identify areas of improvement.
Education
MBA - Advertising Management
New Bulgarian University
Sofia, Bulgaria07.2012
Bachelor of Science - Marketing
University of National And World Economy
Sofia07.2010
High School Diploma -
National High School in Finance And Business
Sofia, Bulgaria05.2006
Skills
- Business Intelligence
- Data Analytics
- Product Lifecycle Management
- Competitive Analysis
- Dashboard design
- User and UX Research
- Requirements Gathering
- Business Process Mapping
- User Acceptance Testing
- User Training
Certification
- AI Product Manager, Udacity - October, 2022
- Professional Scrum Product Owner I, Scrum.org - April, 2019
- Data Analyst, Udacity - September, 2016
Languages
Bulgarian
Native language
English
Advanced
C1
Timeline
Product Manager BI Tools
AtScale Bulgaria
07.2020 - 02.2024
Business Analyst
LeoVegas
07.2018 - 05.2020
Business Analyst
GemSeek
10.2017 - 06.2018
Business Intelligence Analyst
MammothDB
06.2015 - 10.2017
Product Analyst
HP Inc Bulgaria
03.2014 - 05.2015
Reporting & Analytics Expert
HPE Bulgaria
01.2012 - 03.2014
Sr. Project Manager
Bulgarian Online Research
11.2007 - 12.2011
MBA - Advertising Management
New Bulgarian University
Bachelor of Science - Marketing
University of National And World Economy
High School Diploma -
National High School in Finance And Business
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