Georgi Grozdanov

Professional Transport Planner with nearly 6 years of experience in the haulage industry.

• Utilizing expert geographical knowledge of Europe and the USA with good management skills to maintain timely delivery.

• Versatile planner and administrator, adept at managing multiple projects with ease. Expert time management and budgeting abilities, determining the most cost-efficient solutions.

• Accomplished and diligent individual proficient in Fleetboard, Loadboards, and MS Office. Expertise in maintaining logistics records and generating transportation schedules. Excellent multitasking, organizational, and interpersonal abilities.

Customer Support Specialist with 1 year of experience

• Provided fast and friendly customer support over the phone to 100+ customers daily. Built and maintained rapport with customers to become a trusted advisor and partner in purchasing decisions.

• Marketed special offers and sales to customers over the phone to increase the company's revenue.

• Identified potential cross-sell opportunities and referred interested customers to relevant sales teams.

Looking for opportunities for a new career path in the E-commerce field where I can demonstrate my customer service skills or perform as an E-commerce administrator. Having a basic knowledge of building E-commerce websites using Shopify.