Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
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Elena Bichokova

Elena Bichokova

Varna,Bulgaria

Summary

Demonstrates exceptional skills in quality control and assurance, effective communication, and team collaboration. Proficient in packaging techniques, stock ordering and replenishment, and forklift operation and safety. Adept at handling fast-paced order picking, shipping operations, and damage control strategies with a target-oriented approach. Committed to maintaining safety awareness and compliance while ensuring efficient loading and unloading processes. Career goals include advancing to a leadership role within logistics to optimise operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work history

Warehouse Operative / Junior Team Leader

Baker Ross Ltd
Harlow, Essex
02.2020 - 07.2025
  • Packed orders for timely dispatch to customers and retail outlets.
  • Collaborated on stock checking routines, provided accurate inventory updates.
  • Sorted materials into appropriate areas for easy access and organisation.
  • Inspected goods upon arrival, reported any discrepancies.
  • Filed records to maintain accurate stock documentation.
  • Reduced damages with careful handling.
  • Replenished shelves as needed, helped maintain adequate stock levels at all times.
  • Picked, packed and dispatched high-volume orders.
  • Sorted materials on warehouse racks and shelves.
  • Cleaned and tidied work areas to meet inspection requirements.
  • Listened closely to instructions.
  • Loaded packaged goods on to trucks for shipping.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Received deliveries and helped to coordinate storage.
  • Assisted with loading and unloading of vehicles manually and using machines.
  • Operated lifting equipment to transport and store stock.
  • Loaded vehicles using best practices to avoid over-weight or balance issues.
  • Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
  • Coordinated loading and unloading of delivery vehicles for safe transport of goods.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Implemented new working methods which improved overall efficiency of the team operations.
  • Reported on team performance to higher leadership, proactively offering action for areas of improvement.
  • Led team of 17 people to achieve KPI targets and successfully complete assigned projects.

Head cashier

Texaco Petrolstation
Walsall , West Midlands
04.2017 - 08.2019
  • Took responsibility for security within the work area, reducing instances of theft significantly.
  • Managed end-of-day closing procedures efficiently, ensuring all tasks were completed thoroughly.
  • Counted money in cash drawers at the beginning of shifts to ensure accurate transactions.
  • Performed price checks for customers as needed contributing to enhanced level of service provided.
  • Improved store reputation by providing excellent customer service.
  • Kept daily records of all transactions maintained accuracy in accounting procedures.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Counting cash drawers at the beginning of every shift to ensure adequate change availability.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Assisted with cashier close-down by counting drawer change and processing vouchers.
  • Completed opening and closing procedures each day.
  • Assisted customers with finding items, completing exchanges and obtaining refunds.
  • Recommended products and services to customers based on requirements.
  • Assisted in stocking shelves, enhancing store's appearance and product accessibility.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Scanned products at high tempo to quickly process customer transactions.
  • Counted change correctly and issued customer receipts.
  • Checked customer ID when selling age-restricted items, following store policy.

General Horticultural Woker - Productive Operative

David Austin Roses Ltd
Wolverhampton , West Midlands
02.2016 - 05.2017
  • Identified and treated plant diseases, preserving garden beauty.
  • Promoted sustainable gardening practices, resulting in healthier environment.
  • Prepared planting beds to optimise seed germination rate.
  • Assisted in landscape design to enhance garden aesthetics.
  • Mowed, trimmed and cut growth to specifications.
  • Trimmed trees and shrubs, enhancing overall garden appearance.
  • Dug placement holes for new plantings and conditioned soil for optimum growth.
  • Inspected plants regularly and notified supervisor of any signs pests or diseases.
  • Ensured safety standards by meticulously following protocols and procedures.
  • Followed instructions accurately to ensure task completion in a timely manner.
  • Performed quality control to confirm finished products met production standards
  • Stored raw materials and finished goods in designated areas to minimise damage.

Education

Diploma of Higher Education - Adapted Physical Activity and Sport for People with Special Needs

National Sports Academy " Vasil Levski" Sofia
Sofia / Bulgaria
/2010 - /2015

Skills

  • Quality control and assurance
  • Detailed-Oriented
  • Data entry skills
  • Effective communication
  • Flexible scheduling
  • Packaging techniques
  • Attention to detail
  • Warehouse management systems
  • Stock ordering and replenishment
  • Package preparation and handling
  • Fast-paced order picking
  • Shipping operations
  • Target-oriented approach
  • Loading and unloading processes
  • Stock labeling and inspections
  • Product scanning techniques
  • Damage control strategies
  • Safety awareness and compliance
  • Team collaboration skills
  • Heavy lifting capability

Languages

English
Fluent
Bulgarian
Native

Certification

Level 3 Diploma In Sports Massage Therapy - London, England ( April 2020)


QA Engineer - Sofiq , Bulgaria ( currently)




Affiliations

  • I like reading and spending time in the nature. I am trying to have active live , I practice yoga and pilates. .

Timeline

Warehouse Operative / Junior Team Leader

Baker Ross Ltd
02.2020 - 07.2025

Head cashier

Texaco Petrolstation
04.2017 - 08.2019

General Horticultural Woker - Productive Operative

David Austin Roses Ltd
02.2016 - 05.2017

Diploma of Higher Education - Adapted Physical Activity and Sport for People with Special Needs

National Sports Academy " Vasil Levski" Sofia
/2010 - /2015

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Elena Bichokova