Петър Велчев

• Issued visitor and contractor passes and recorded visits on security system.
• Prioritised tasks to maintain reliable service throughout peak times.
• Located information and records quickly to assist with ad-hoc queries.
• Managed high volume of incoming calls from multi-line telephone system and documented messages.
• Enhanced customer satisfaction by efficiently managing all front desk enquiries.
• Assisted with administrative tasks, improving overall functionality of the office.

-Working as a Chat Moderator to resolve customer issues

-Job sales department

-Inbound/Outbound communication with customers

-Side project maintenance

-Working with specialized software