Erkan Saliev
Sofia
Summary
Experienced iGaming professional with a strong background in finance, management, and risk operations. Accumulated over five years of finance-focused experience in the iGaming industry, with hands-on involvement in international markets including Turkey, Japan, Poland, and Norway.
Specialized in AML and Risk Management processes, supported by successful completion of the CFECERT London AML/CFT certification exam. Additionally, possess operational insight from two years of experience as a VIP Customer Representative and one year in live chat support, enabling a well-rounded understanding of player behavior, compliance, and customer lifecycle management.
Successful at reviewing suspicious activities and uncovering fraud. Experienced in meticulously and methodically assessing merchant portfolio batches each day. Excellent reporting and documentation skills.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
Risk Manager
Elips7 Bulgaria
01.2025 - 12.2025
- Managed and monitored financial and operational risks over a one-year period. Conducted risk assessments, identified potential risk factors, and developed mitigation strategies. Prepared regular risk reports, ensured compliance with internal policies and regulations, and supported decision-making processes by providing risk analysis and insights.
- Worked as a Risk Manager for one year, responsible for identifying, analyzing, and mitigating financial and operational risks. Performed risk assessments, monitored key risk indicators, and prepared detailed reports for management. Collaborated with cross-functional teams to ensure compliance with regulatory requirements and internal risk policies, contributing to effective risk management and informed strategic decisions.
- Identified opportunities for process improvement and cost reduction through insightful analysis of current risk management practices.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Finance Manager
LaOrange Ltd
07.2021 - 08.2024
- Maintain up-to-date knowledge of industry regulations, trends, and emerging risks to enhance investigation methodologies and Prepare detailed reports of findings, presenting recommendations for corrective actions and improvements to transfer processes. Conduct thorough investigations related to financial transfers, ensuring compliance with regulatory standards and internal policies. Provide training and support to team members on best practices in transfer investigations.
- Streamlined investigative processes, enabling faster case resolutions through improved communication among team members.
- Reduced organizational risk by identifying potential threats through comprehensive investigative work.
- Enhanced department efficiency with detailed record-keeping and timely report submissions.
- Managed complex caseloads, prioritizing tasks to ensure timely completion and optimal results.
- Collaborated with cross-functional teams to ensure a consistent approach to AML risk assessments across all business lines.
- Played an integral role in regulatory exam preparation efforts, ensuring all relevant documentation was readily available for review by examiners.
Transfer Investigation Specialist
VenturesLab Ltd
03.2019 - 03.2021
- Detail-oriented and analytical professional with experience in transfer investigations, transaction monitoring, and financial crime prevention. Certified in Anti-Money Laundering (AML), with a strong understanding of compliance regulations and risk assessment. Skilled in identifying suspicious activities, conducting thorough investigations, and ensuring regulatory adherence.
- Applied analytical skills in reviewing financial records, transactional data, and other documents to identify patterns indicative of fraudulent activity or misconduct.
- Strengthened internal controls within organizations by recommending improvements based on investigative findings.
Intern
Aero Technic BG
03.2021 - 07.2021
- Dedicated and detail-oriented aircraft engineering professional with hands-on experience in aircraft maintenance. Skilled in troubleshooting, inspections, and ensuring compliance with safety regulations. Passionate about aviation technology and committed to maintaining high safety standards.
VIP Customer Support
MooreCode Ltd
09.2017 - 03.2019
- Enthusiastic and results-driven customer service professional with [2] years of experience providing exceptional support. Adept at handling inquiries, resolving complaints, and ensuring customer satisfaction. Strong interpersonal and problem-solving skills with the ability to thrive in fast-paced environments.
- Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
- Developed strong relationships with clients through consistent communication and proactive problem solving.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Support Call/Chat Support Representative
Square Center Ltd
03.2017 - 09.2017
- Skilled in handling inquiries, resolving complaints, and providing top-notch support to ensure customer satisfaction. Strong communication, problem-solving, and multitasking abilities in fast-paced environments.
- Exceeded sales goals by 200% utilizing exemplary customer service skills.
- Reduced escalations to higher-level support teams by successfully addressing customers'' issues at the first point of contact.
Education
Bachelor of Science - Aviation Engineering
Technical University of Sofia
Sofia 04.2001 -
Master of Science - Aviation Engineering
Technical University of Sofia
Sofia 04.2001 -
Certificate - Anti-Money Laundering(AML)
CFECERT
London,United Kingdom 04.2001 -
Skills
Financial reporting expertise
Certification
MFTA - Master of Financial Technical Analysis
Timeline
Risk Manager
Elips7 Bulgaria
01.2025 - 12.2025
Finance Manager
LaOrange Ltd
07.2021 - 08.2024
Intern
Aero Technic BG
03.2021 - 07.2021
Transfer Investigation Specialist
VenturesLab Ltd
03.2019 - 03.2021
VIP Customer Support
MooreCode Ltd
09.2017 - 03.2019
Customer Support Call/Chat Support Representative
Square Center Ltd
03.2017 - 09.2017
Bachelor of Science - Aviation Engineering
Technical University of Sofia
04.2001 -
Master of Science - Aviation Engineering
Technical University of Sofia
04.2001 -
Certificate - Anti-Money Laundering(AML)
CFECERT
04.2001 -