Enkhjin Delgertsetseg

•Assisting the Salon management in overseeing daily operations including inventory management, costumer service and scheduling of staff and costumers.

•Train and mentor new staff to ensure high quality service.

•Manage salon finances including budgeting, forecasting and reporting.

• Confirmed appointments, communicated with clients constantly, and updated client records.
• Answered phone promptly and manage appointments.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers and walk-in costumers seeking information.

• Providing the necessary informations and historical facts to the tourists about the place or site in English and French.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
• Plan and implement scheduled activities for guests at an establishment or during the tour.
• Built personal relationships with guests to promote positive experiences.
• Guided groups of up to 10 people on a 14 to 21 days of scheduled tours around Mongolian countryside.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.