Results-driven Sales Supervisor with nearly 4 years of experience leading sales teams, driving revenue growth, and optimizing customer retention strategies. Demonstrated ability to enhance team performance, manage recruitment processes, and leverage data-driven insights to improve sales metrics. Skilled in digital marketing, project management, and team development, with a strong background in e-commerce and customer service. Committed to delivering exceptional results through strategic planning, effective communication, and a customer-centric approach.
Hi, I’m
Emil Nikolov Nikolov
Sofia
Summary
Overview
4
years of professional experience
Work History
Calling Ltd
Sales Supervisor
09.2021 - 04.2025
Job overview
- Led a sales team, resulting in a 15% increase in quarterly revenue by implementing strategic decision-making and performance optimization
- Conducted 1-on-1 coaching sessions to align team members' aspirations with company goals, driving career development and team motivation
- Managed the recruitment process, including CV review and interviews, ensuring high-quality hires that fit the company culture and sales objectives
- Developed and executed targeted email and text marketing campaigns, increasing customer retention and engagement
- Analyzed lead data to prioritize outreach strategies, ensuring high-value prospects were targeted, and improving overall conversion rates
- Utilized Google Sheets and Excel to track sales performance and generate data-driven reports for management, improving decision-making processes
- Trained new team members on effective sales techniques, company policies, and best practices, leading to improved team efficiency and reduced onboarding time
Education
PGEHT Asen ZlatarovPleven
Professional Qualification from Computer Technology
University Overview
Skills
- Team Management
- Sales Strategy
- Client Relations
- Recruitment & Hiring
- Performance Coaching
- Meta Advertising
- Google Advertising
- Email Marketing
- Customer Retention Strategies
- Website Development
- WordPress
- Elementor
- Google Analytics
- SEO
- Microsoft Excel
- Google Sheets
- Google Docs
- Trello
- Adobe Photoshop
- Adobe Illustrator
- Analyzing data
- Delegation skills
- Customer service
- Problem-solving
Hobbies and Interests
Hobbies and Interests
- Content Creation: Video Editing, Streaming
- Technology & Gaming: Football, Esports, Video Games
- Creative Media: Video Production, Graphic Design
Timeline
Sales Supervisor
Calling Ltd
09.2021 - 04.2025
PGEHT Asen Zlatarov
Professional Qualification from Computer Technology
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