Fishing
Dragomir Vasilev
Project manager/Network coordinator
Sofia
Summary
Dedicated Project Manager with expertise in managing internal and external teams in a multivendor network context. Managing stakeholders and process through the whole Services cycle: from quote and PO creation,contract initiation, support and renewals. Strong leadership and interpersonal skills foster high-performance collaboration, ensuring all KPIs, project milestones and customer satisfaction expectations are met. Experience in various network equipments. Work with different big network suppliers : British Telecom, Westcom, ARROW etc. Experience with CISCO platform for quote creation.
Overview
1
1
Language
17
17
years of professional experience
Work History
Project manager internal and external with multivendor networking
Hewlett Packard Enterprise
01.2018 - 01.2025
- Creating quotes, purchase orders, contracts and renewals for internal customers
- SAP platform expertise for PO creation
- Daily work with Presales and Sales teams
- Supporting Sales teams in customer offering, quoting and contract preparations process before they meet with end customer
- Monitoring of gaps and complex dependencies in the E2E Service order process. Addressing the issues to the third party suppliers.
- Meeting though KPIs
- Facilitated regular status meetings to promote transparency and team collaboration goals.
- Ensuring all timelines are met, contributing to enhancements and improvements to the process.
- Proactive customer SAP database monitoring for expiring contracts and actively proposing renewals
- Working with international remote team members
- Creation of general process guidelines documentation for new hires
Activation specialist for network operation products
Hewlett Packard enterprise
01.2014 - 01.2018
- Coordinated cross-functional teams to resolve activation issues promptly and effectively.
- Optimised product deployment processes to enhance operational efficiency significantly.
- Led technical activations for over 5000 network operation products monthly.
- Coaching new hires on the day to day activities in activation process
- Monitored clients SAP profiles, to propose renewals for next periods
- Monitoring of process mailbox of the whole team to distribute the workload to internal team members on new request from customer
- Managing relations with Internal clients on urgent queries/questions and issues.
Cisco coordinator for network support
Hewlett Packard
01.2009 - 01.2014
- Managed incident response for network issues
- Daily work with different teams and vendors
- Collaborated with vendors to ensure timely updates and maintenance of network systems.
Juniour network engineer
Siemens Enterprise, Sofia
01.2008 - 01.2009
- Assisted in maintaining network infrastructure, ensuring optimal performance.
- Collaborated with senior engineers on network upgrades and troubleshooting issues.
- Hands on network configurations
- Documented network configurations and protocols
Education
Bachelor of Science - Telecommunications
Technical University of Sofia
Sofia 04.2001 -
High School Diploma -
National High School of Computer Technologies And Systems
Pravets, Bulgaria 04.2001 -
Skills
SAP platform
Cisco Tool
F5 network platform
Salesforce
MS office
Customer PO creation tool linked to SAP
Interests
Timeline
Project manager internal and external with multivendor networking
Hewlett Packard Enterprise
01.2018 - 01.2025
Activation specialist for network operation products
Hewlett Packard enterprise
01.2014 - 01.2018
Cisco coordinator for network support
Hewlett Packard
01.2009 - 01.2014
Juniour network engineer
Siemens Enterprise, Sofia
01.2008 - 01.2009
Bachelor of Science - Telecommunications
Technical University of Sofia
04.2001 -
High School Diploma -
National High School of Computer Technologies And Systems
04.2001 -
Mountain walks, Collecting mushrooms and Fishing
I like nature at all.