Summary
Overview
Work History
Education
Skills
Timeline
Generic
Doroteya Mihaylova

Doroteya Mihaylova

Sofia, Bulgaria

Summary

Committed and hardworking employee with 15+ years experience in project management. Offering collaboration by consistent, organized, proactive and punctual manner of work. Passionate and adaptive person with friendly and team-oriented mentality, comfortable in leading, coaching and mentoring. Eager to learn and open for challenges.

Overview

15
15
years of professional experience

Work History

SAFe Release Train Engineer / RTE

Amadeus / i:FAO Bulgaria
Sofia, Bulgaria
09.2021 - 10.2023
  • Contributed to organizational transformation from Waterfall to Lean-Agile as part of Lean Agile Center of Excellence.
  • Servant leader, coach and mentor of leaders, team coaches and teams (30+people) of an Agile Release Train / Team of Agile Teams
  • Orchestrated the entire flow of delivery of value to the customer together with the Product Manager and System Architect (3 amigos - RTE, PM, SA)
  • Organized and facilitated events with 300+ people (entire business unit) related to prioritization, planning, dependency management, demonstration of deliverables, innovations
  • Main point of contact for the entire ART / Agile Release Train.
  • Hosted all synchronization meetings with stakeholders and teams management.
  • Impediment and risk management
  • Responsible for flow optimization aiming new features to move quickly from concept to cash - establish pull systems and flow measures/KPIs, monitor and improve the flow, reduce the cross-team dependencies.
  • Drove relentless improvement - retrospectives, inspect and adapt, problem-solving workshops, communities of practices, various synchronization meetings.
  • Supported the processes for budgeting and the related negotiations

Scrum Master

Amadeus / i:FAO Bulgaria
Sofia, Bulgaria
09.2021 - 04.2023

Acting role

  • Trained, coached and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Worked with product owners and architects to prioritize feature development and enhancements based on critical paths and business needs.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Produced thorough, accurate and timely reports of project activities.
  • Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
  • Encouraged continuous process improvement initiatives through team metrics assessments and retrospectives.
  • Created dashboards using various tools such as JIRA, Confluence to track project progress and milestones.

Project Manager

Amadeus / i:FAO Bulgaria
Sofia, Bulgaria
04.2016 - 09.2021
  • Managed various projects - software development, change management
  • Created and implemented processes to ensure successful completion of projects.
  • Negotiated with project stakeholders to obtain resources or materials.
  • Developed and updated project plans to document objectives, technologies and schedules.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Produced thorough, accurate and timely reports of project activities.
  • Facilitated resolution of conflicts between team members when necessary.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.

Release Management Team Lead

i:FAO Bulgaria
Sofia, Bulgaria
03.2011 - 04.2016
  • Led a team of 4 Release Management Coordinators
  • Coordinated and facilitated the processes of specification, design, planning, development, testing and releasing of multiple software platforms that built an ecosystem of a complex software solution.
  • Created release plans and schedules
  • Monitored and reported progress
  • Risk Management
  • Communication with the stakeholders
  • Reporting
  • Change Management

Release Manager

i:FAO Bulgaria
Sofia, Bugaria
10.2008 - 03.2011
  • Created release plans and schedules
  • Monitored and reported progress
  • Dependency Management
  • Risk Management
  • Communication with the stakeholders
  • Reporting

Project Manager

Stone Computers
Sofia, Bulgaria

Project management of public procurement and European projects.

Project Coordinator

Mag Studio
Sofia, Bulgaria

Project management - web sites, internet advertisements.

Education

Certified - SAFe 6 Release Train Engineer

Scaled Agile Framework / SAFe
07-2023

Certified - SAFe 5 Scrum Master

Scaled Agile Framework / SAFe
03-2022

Certified - Certified SAFe 5 Agilist

Scaled Agile Framework / SAFe
07-2021

Master of Science (pending certification) - Automation, Information and Control Engineering

Technical University of Sofia
Sofia, Bulgaria

Bachelor of Science - Automation, Information And Control Engineering

Technical University of Sofia
Sofia, Bulgaria

Pending Certification - Project Management Professional

Project Management Institute

Mathematics And Computer Science

Science And Mathematics High School 'Otets Paisiy'
Kardjali, Bulgaria

Skills

  • Analytical Thinking
  • Friendly, Positive and Empathetic Attitude
  • Planning, Prioritizing, Tracking and Reporting
  • Effective Communication, Facilitation and Presentation
  • Root-Cause Analysis and Problem Solving
  • Risk Management
  • Conflict Management
  • Staff Management, Coaching and Mentoring
  • Software Development Lifecycle and Processes
  • Agile Methodology and Mindset
  • Business English Proficiency
  • Microsoft 365 Suite, Jira, Confluence, Mural

Timeline

SAFe Release Train Engineer / RTE

Amadeus / i:FAO Bulgaria
09.2021 - 10.2023

Scrum Master

Amadeus / i:FAO Bulgaria
09.2021 - 04.2023

Project Manager

Amadeus / i:FAO Bulgaria
04.2016 - 09.2021

Release Management Team Lead

i:FAO Bulgaria
03.2011 - 04.2016

Release Manager

i:FAO Bulgaria
10.2008 - 03.2011

Project Manager

Stone Computers

Project Coordinator

Mag Studio

Certified - SAFe 6 Release Train Engineer

Scaled Agile Framework / SAFe

Certified - SAFe 5 Scrum Master

Scaled Agile Framework / SAFe

Certified - Certified SAFe 5 Agilist

Scaled Agile Framework / SAFe

Master of Science (pending certification) - Automation, Information and Control Engineering

Technical University of Sofia

Bachelor of Science - Automation, Information And Control Engineering

Technical University of Sofia

Pending Certification - Project Management Professional

Project Management Institute

Mathematics And Computer Science

Science And Mathematics High School 'Otets Paisiy'
Doroteya Mihaylova