Art and music
Dimana Petricheva
Student
Summary
Results-driven bringing progressive background in [Type] environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Event Organizer
Arlekin Art Varna
Varna
01.2022 - Current
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Created strong and sustainable [Type] organization by fundraising, forming relationships with key players and building brands.
Waitress
Radjana Beach Residence
Varna
06.2022 - 08.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Waitress
Brisa BBQ del Mar
Varna
04.2022 - 08.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess Manager
Happy Bar and Grill
Varna
04.2020 - 07.2022
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.
- Certified and maintained cleanliness and general upkeep of dining room, bar and other guest contact areas to meet sanitation protocols.
- Leveraged technology and social media to better reach and communicate with guests.
Waitress
Happy Bar and Grill
Varna
07.2020 - 12.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma -
IV Language High School "Frederic Joliot-Curie"
Varna, Bulgaria 09.2018 - 05.2023
Skills
Meeting planning
Interests
Acting
Volleyball
Timeline
Waitress
Radjana Beach Residence
06.2022 - 08.2022
Waitress
Brisa BBQ del Mar
04.2022 - 08.2022
Event Organizer
Arlekin Art Varna
01.2022 - Current
Waitress
Happy Bar and Grill
07.2020 - 12.2020
Hostess Manager
Happy Bar and Grill
04.2020 - 07.2022
High School Diploma -
IV Language High School "Frederic Joliot-Curie"
09.2018 - 05.2023
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