Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Dilyana Angelova

Dilyana Angelova

Sofia,Bulgaria

Summary

Highly adaptable and analytical professional with a proven ability to remain calm under pressure and deliver effective solutions. Demonstrates exceptional problem-solving, communication, and teamwork skills, ensuring seamless collaboration in dynamic environments. Adept at leveraging analytical thinking to address complex challenges while maintaining a focus on continuous improvement and adaptability.

Overview

20
20
years of professional experience

Work history

Expert Western Union–Central Operations Dept

Eurobank EFG Bulgaria
Sofia, Bulgaria
2016.06 - Current

- Reconciliation of WU accounts;

- Creation, modification and deletion of operators in WU system

- Agents and sub-agents daily and transaction limits increase

- Daily assistance of the agents and sub-agents for processing WU transfers

- WU transfers modification

- Communication with WU

Head of Payments Section – Operation Division

Alpha Bank Branch Bulgaria
Sofia, Bulgaria
2010.07 - 2016.05

- Distribution, coordination and control over the daily work of the employees in the section;

- Verification and authorization of SWIFT MTs, strictly following the SWIFT standards

- Verification and authorization of the accounting entries in the Bank system related to payments

- Preparation and actualization of the Banks procedures which regulate the activities of the section

- Participation in all projects related to LCY and FCY payments

- Preparation of reports to the Banks Management related to LCY and FCY payments

- Assistance and consultation of the employees in the section

- Management of all administrative activities within the section

- Ensures the strict observance of the internal Bank`s rules and regulations

- Preparation of annual evaluation of the employees in the section

- Мonitoring and getting familiar with all changes in the legal framework, related to LCY and FCY payments

Expert payments

Alpha Bank Branch Bulgaria
Sofia, Bulgaria
2010.03 - 2010.06

- Verification and authorization of SWIFT MTs, strictly following the SWIFT standards;

- Verification and authorization of the accounting entries in the Bank system related to payments;

- Verification and authorization of operations related to cheques;

- Control and verification of the nostro accounts reconciliation;

Specialist Payments

Alpha Bank Branch Bulgaria
Sofia, Bulgaria
2008.01 - 2010.02

- Booking of accounting entries in the Bank system related to FCY and LCY payments;

- Creation, modification and deletion of SWIFT MTs, strictly following the SWIFT standards;

- Monitoring and processing of operations related to cheques;

- Nostro accounts reconciliation;

- Keeping records in the Bank registers related to payments;

- Archive all documents related to payments.

Teller

Alpha Bank Branch Bulgaria
Sofia, Bulgaria
2007.03 - 2007.12

Accounting and processing routine transactions for bank customers – processing deposits and withdrawals, loan payments and money transfers, promotion and advice on the banks’ products and services.

Accountant

Esteri Market LTD
Sofia, Bulgaria
2006.11 - 2007.02

- Posting and processing journal entries to ensure all business transactions are recorded

- Updating accounts receivable and issue invoices

- Updating accounts payable and perform reconciliations.

Education

Master degree - Finance

University of National and World Economy
Sofia, Bulgaria
/2006 - /2028

Bachelor degree - Accounting and Control

University of National and World Economy
Sofia Bulgaria
/2004 - /2026

Bachelor degree - Economics of co-operative

University of National and World Economy
Sofia, Bulgaria
/2002 - /2006

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Teamwork skills
  • Analytical thinking
  • Adaptability

Languages

English
Advanced (C1)

Timeline

Expert Western Union–Central Operations Dept

Eurobank EFG Bulgaria
2016.06 - Current

Head of Payments Section – Operation Division

Alpha Bank Branch Bulgaria
2010.07 - 2016.05

Expert payments

Alpha Bank Branch Bulgaria
2010.03 - 2010.06

Specialist Payments

Alpha Bank Branch Bulgaria
2008.01 - 2010.02

Teller

Alpha Bank Branch Bulgaria
2007.03 - 2007.12

Accountant

Esteri Market LTD
2006.11 - 2007.02

Master degree - Finance

University of National and World Economy
/2006 - /2028

Bachelor degree - Accounting and Control

University of National and World Economy
/2004 - /2026

Bachelor degree - Economics of co-operative

University of National and World Economy
/2002 - /2006
Dilyana Angelova