Overview
Work History
Education
Skills
Certification
Birthplace
Personal Information
Languages
Timeline
Generic

Deyan Kostov

Sofia

Overview

9
9
years of post-secondary education
1
1
Certification

Work History

Customer Experience Associate

Foris Europe EOOD
03.2024 - Current

Customer Support With English

The Results Companies - ResultsCX
7 2022 - 02.2024
  • Mentored new team members, ensuring smooth onboarding and integration into the department.
  • Troubleshot and resolved customer complaints and issues.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Reduced escalations by effectively addressing concerns at the first point of contact whenever possible.

Education

English with French, IT -

Romain Rolland Foreign Language School
09.2015 - 05.2019

Bachelor of English Philology - undefined

University of Plovdiv "Paisii Hilendarski"
10.2019 - Current

English Advanced (C1) course - undefined

Inter Alliance
09.2018 - undefined

Skills

    Problem Solver

    Multitasking Abilities

    Excellent teamwork skills

    Great with Time Management

    Excellent Communication and Organizational Skills

    Patient and Ambitious - able to keep cool in stressful situation and not afraid to get our of my comfort zone

Certification

C1 Advanced Cambrige Cerificate, 2018

Birthplace

Stara Zagora

Personal Information

  • Date of Birth: 02/15/00
  • Gender: Male
  • Nationality: Bulgarian

Languages

English
French

Timeline

Customer Experience Associate

Foris Europe EOOD
03.2024 - Current

Bachelor of English Philology - undefined

University of Plovdiv "Paisii Hilendarski"
10.2019 - Current

English Advanced (C1) course - undefined

Inter Alliance
09.2018 - undefined

English with French, IT -

Romain Rolland Foreign Language School
09.2015 - 05.2019

Customer Support With English

The Results Companies - ResultsCX
7 2022 - 02.2024
C1 Advanced Cambrige Cerificate, 2018

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Deyan Kostov