Denitsa Georgieva

• Sold range of goods, equipment, supplies and related services to various establishments.
• Helped resolve client problems quickly with superior customer service.
• Maintained expert product knowledge for persuasive, reliable customer guidance.
• Resolved customer concerns promptly to maintain satisfaction.
• Kept clear, detailed customer records to maximise future sales opportunities.
• Consistently arrived at work on time and ready to start immediately.
• Displayed energy and enthusiasm in fast-paced environment.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Handled high volume calls to address customer inquiries and concerns.
• Delivered high-quality results within budget and timeframe targets.

• Developed and championed accessible, practical solutions for recurring problems faced by service users.
• Increased customer satisfaction by resolving issues.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Improved efficiency and productivity by acquiring new skills.
• Successfully maintained clean driving licence and access to reliable transportation.
• Handled high-volume telephone and email enquiries to minimise backlogs.
• Displayed energy and enthusiasm in fast-paced environment.
• Increased revenue by upselling and recommending products.
• Prevented cross-contamination by sanitising utensils and surfaces.
• Handled high volume calls to address customer inquiries and concerns.
• Developed appropriate resources to meet needs of diverse audiences.
• Built positive, productive client relationships for enhanced social support.
• Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
• Kept detailed, accurate records for well-maintained care continuity between support staff.

I have experience in the field of communication with people, my communication skills are very developed. I am a responsible and communicative person. I am ambitious and like to work in a team. I always take care of good hygiene at my workplace. I speak English and a little Spanish. I can handle tense situations and solve problems in a formal and appropriate manner. I know how to predispose clients and recommend new and suitable things for them.