Deepika KS

1) Responsible for defining the product vision and aligning it with Company’s business goals
2) Maintain and prioritize the product backlog, ensuring that development efforts focus on high-impact features and improvements.
3) Gather requirements from stakeholders, including customers and internal teams, and translate these into user stories and product requirements.
4) Work closely with internal stakeholders (marketing, sales, business development, operations) to ensure the product delivers value and meets market demand.
5) Actively involved in the Agile development process and conduct the sprint ceremonies
6) Provide guidance and clarity to the development team on requirements, priorities, and goals.
7) Review the progress of development against the road map and adjust priorities as needed.
8) Ensure that the product meets quality standards by working closely with QA teams, define acceptance criteria for features and ensure that testing aligns with real-world use cases.

• Identified and implemented cost-effective changes to existing systems and processes, as well as collaborating with stakeholders and other groups to deliver solutions.
• Drive discussions with product owner and/or business partners to understand the process, the problem, and then brainstorm solution scenarios.
• Actively engaged with product manager or business SME to translate solution needs into actionable user stories.
• Product backlog grooming with the PO, product specialist and team members every week.
• Identifying and then prioritizing technical and functional requirements.
• Documentation of all the workflows, Knowledge-transition for the new members of the team.
• Collaborated positively with project stakeholders to secure support and implement recommendations in a fast-paced environment.

• Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
• Conducted comprehensive analysis of client feedback to identify trends and implement targeted improvements accordingly.
• Established solid partnerships with key stakeholders throughout the organization to ensure seamless service delivery and alignment with company objectives.
• Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
• Monitoring Data transactions that were hosted on E2open applications/products end to end.
• Identify solution gaps and optimization opportunities so that client expectations regarding solution use cases and functionality are fulfilled.
• Manage and optimize the usage of the E2open solution to ensure their continued success
• Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future needs or business requirements.
• Proactive testing of any relevant feature of the product and enhance the manufacturing collaboration service efficiently.
• Ensure that all client users are trained, educated and up to date on solution use, best practices, and functionality.
• Assist the Sales and Customer Success Teams in providing insight to client health and working to win new business and/or grow existing accounts.

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• A cloud based application which uses AWS as a platform to deliver services to its customers, our main goal was to address the day to day issues that affect the performance of the application and its infrastructure ensuring the system is running throughout.
• Perform incident management and resolve the issues within the given SLA (ITIL)
• Instance level and application level monitoring was the team’s responsibility. To Implement procedural way to address the scenarios was carried out along with handling unique cases.