David Rafael Leviev

In this position, it was my responsibility to review client data for our onboarding process, resolve possible account issues while coordinating with other teams and providing client communication over chats and email.

Position involves fraud detection for personal identification documents, while working to compile the nescesarry data we required from these documents to verify customers applying for different services that required ID verification.

Position includes customer handling over chat and email, while working with different internal teams to resolve different all types of requests.

Customer support position that includes assiting customers with account related issues over chat and email and a senior agent position to assist newer collleages with their work. Also worked on payment systems for events done by the company.

• Company Overview: Business sector: Services, Company size: 50 - 100
• My job was to fix issues on ebay and perform extensive research about products being sold on ebay.
• Business sector: Services, Company size: 50 - 100

• Company Overview: Business sector: Food and Beverage, Company size: 5 - 10
• Main responsibility was customer service. I've learned to always smile and be cheerful when talking to customers which helps sales.
• Business sector: Food and Beverage, Company size: 5 - 10