Skilled User Access Specialist with expertise in advanced troubleshooting and user management, honed at Eviden since 2021. Excelled in enhancing system efficiency for Coca-Cola Hellenic, leveraging deep knowledge in Active directory, Office365, MYID and incident reporting. Demonstrated exceptional problem-solving abilities and a proactive approach.
As a User Access Specialist at Eviden since 2021, my role encompasses providing support and consultancy services for diverse systems utilized by Coca-Cola Hellenic. This entails managing user accounts, mailboxes, and various groups, addressing critical issues and crises, and aiding in the provision of essential attributes and information required by users. My work as a consultant also includes troubleshooting, log file analysis extensive work with Active directory, MYID and wide range of Office 365 applications.
I also did some work with SAP that included resetting passwords, opening OSS-Connections and uploading material types in Wave 2 manually or with LSMW.
Office 365
MYID
Active Directory
Confluence
Selenium
Postman
SQL
Project management
Technical documentation
Cambridge English: Advanced
Python Bootcamp in Udemy
Manual QA course at Soft Academy
Cambridge English: Advanced