Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Daniel Borisov

Daniel Borisov

User Access Specialist
Sofia

Summary

Skilled User Access Specialist with expertise in advanced troubleshooting and user management, honed at Eviden since 2021. Excelled in enhancing system efficiency for Coca-Cola Hellenic, leveraging deep knowledge in Active directory, Office365, MYID and incident reporting. Demonstrated exceptional problem-solving abilities and a proactive approach.

Overview

4
4
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

User Access Specialist

Eviden
04.2021 - Current

As a User Access Specialist at Eviden since 2021, my role encompasses providing support and consultancy services for diverse systems utilized by Coca-Cola Hellenic. This entails managing user accounts, mailboxes, and various groups, addressing critical issues and crises, and aiding in the provision of essential attributes and information required by users. My work as a consultant also includes troubleshooting, log file analysis extensive work with Active directory, MYID and wide range of Office 365 applications.

I also did some work with SAP that included resetting passwords, opening OSS-Connections and uploading material types in Wave 2 manually or with LSMW.

Education

Bachelor of Science - Telecomunications

New Bulgarian University
Sofia
10.2020 - Current

High School Diploma -

Geo Milev Language School
Dobrich, Bulgaria
09.2015 - 06.2020

Skills

Office 365

MYID

Active Directory

Confluence

Selenium

Postman

SQL

Project management

Technical documentation

Certification

Cambridge English: Advanced

Timeline

Python Bootcamp in Udemy

01-2025

Manual QA course at Soft Academy

07-2024

User Access Specialist

Eviden
04.2021 - Current

Bachelor of Science - Telecomunications

New Bulgarian University
10.2020 - Current

Cambridge English: Advanced

02-2019

High School Diploma -

Geo Milev Language School
09.2015 - 06.2020
Daniel BorisovUser Access Specialist