Dana Lauridsen
Sofia
Summary
Reliable and passionate professional, with more than 10 years of experience in business analysis, project management, team management and various problem solving situations. Keen on finding the best and ultimate solutions while leading a project's path. The key to success lies in team work, clear communication, well handled process and dedication.
Overview
17
17
years of professional experience
Work History
Manager Project Management Office
Ventures Lab Ltd
10.2022 - Current
- Eliminate discrepancies in progress by reviewing performance, spend and timeline.
- Heading project teams specializing in design and launch activities.
- Update operational methods, oversaw accounting procedures, tracks information and comply data to improve efficiency.
- Identify, review and apply policies and procedures.
- Provide management for internal personnel, contractors and vendors.
Product Owner
Ventures Lab Ltd
02.2020 - 10.2022
- Responsible for innovation and end-to-end launch of products;
- Collaborate with brands managers and third parties to co-develop roadmap and drive products and features from concept to launch in fast-paced environment;
- Work with cross-functional teams and various stakeholders, design/user experience, engineering, and user enablement;
- Follow progress of work and address production issues during development process
- Manage daily stand ups;
- Continuously review business needs, refines priorities, outlines milestones and deliverables;
- Partner with stakeholders and customers across organization to inform product vision, strategy, features, and prioritization;
- Develop, own, and execute product roadmap;
- Work with user-focused departments to define self-service user experience, support, and monitoring for customers;
- Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria;
- Prioritize and maintain backlog for assigned products, balancing requirements of stakeholders;
- Manage product functional design process based on intimate knowledge of users and technology;
- Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment;
Project Manager
Ventures Lab Ltd
03.2018 - 02.2020
- Manage 3rd parties software integration;
- Manage and analyze internal software development, changes and updates;
- Manage and resolve support tasks;
- Manage daily stand ups;
- Manage Kanban board (tasks/stories prioritization);
- Facilitate problem solving and collaboration;
- Establish and maintain strong stakeholder management and 3rd parties relationships;
- Participate/facilitate in requirements generation workshops;
- Oversee development backlog from business perspective;
- Ensure user stories are in line with company guidelines (including requirements, business context, test scenario);
- Update business aspects of internal documentation for areas affected by solutions developed;
- Resolve support tickets from various customers, related to payments, gaming, website content etc.;
- Update game catalogues for all platforms;
- Follow up and sync various maintenance schedules’;
- Report directly to CTO and CEO;
- Lead project teams through design, construction and launch process.
Project Manager
Doxa Technologies Ltd
09.2016 - 03.2018
- Manage 3rd parties software integration;
- Manage and analyze internal software development, changes and updates;
- Manage and resolve support tasks;
- Manage Scrum activities (daily stand ups, sprint planning, retrospectives);
- Facilitate problem solving and collaboration;
- Establish and maintain strong stakeholder management and 3rd parties relationships;
- Participate/facilitate in requirements generation workshops;
- Oversee development backlog from business perspective;
- Ensure user stories are in line with company guidelines (including requirements, business context, test scenario);
- Update business aspects of internal documentation for areas affected by solutions developed;
- Report directly to CTO
Business Analyst
Smart Gaming Group Ltd
01.2016 - 09.2016
- Manage and analyze internal software development changes and updates;
- Participate/facilitate in requirements generation workshops;
- Oversee development backlog from business perspective;
- Ensure user stories are in line with company guidelines;
- Update business aspects of internal documentation for areas affected by solutions developed;
- Maintain strong stakeholder management and relationships;
- Report directly to CTO
Business Analyst
Sanex Ltd
04.2014 - 01.2016
- Manage project life cycle;
- Gather functional and non-functional requirements;
- Provide full functional analysis of requirements;
- Prepare detailed specifications for both business and developers team;
- Provide additional documentation such as user guides
- Provide reports for management level
Business Analyst
Infosystems International Ltd
02.2013 - 03.2014
- Manage project life cycle;
- Provide full functional analysis of business requirements;
- Prepare detailed business and technical specifications for both business requester and developers team in company, including mainly developing of ERP systems and systems for public transport and Urban Mobility Centre in Sofia;
- Quality assurance control, including tests, and preparations of documentation such as use cases and user guide for each new introduced system;
- Provide both business and technical procurement documentation
Business Analyst
Raiffeisenbank Bulgaria EAD
03.2011 - 02.2013
- Prepare detailed functional and technical specification for any assigned task, including full analysis of requests requirements, describing all necessary functionalities that should be developed plus those that are currently used
- Use cases description;
- Establish communication and provide support for both business requester and IT developer during project’s implementation;
- Reporting;
- Support business requester after requested service/product is developed
Business Analyst
VIVACOM, BTC
05.2009 - 01.2011
- Manage project life cycle;
- Communicate with vendors and internal/external customers (conference calls, meetings, mails) and provide full analysis of requester’s requirements in order to describe all necessary functionalities that should be developed plus reflection over impacted systems;
- Prepare documentation that should be followed when developing new functionalities and implementing project;
- Provide feedback for customer;
- Organize/implement tests (usually related with CRM - SIEBEL - system and billing system – GENEVA);
- Monitor time schedule of developer’s work, in order to keep dead lines;
- Reporting;
- Organize and lead training when necessary
Consultant / Sales Expert
Borica AD
11.2008 - 05.2009
- Electronic signatures certificates Bank Service AD http://www.bobs.bg/
- Software installation and sales of electronic signatures certificates;
- Daily communication with customers;
- Customer support
Internship Student IT Security
Vivacom
07.2007 - 10.2007
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Internship Student IT Security
Vivacom
07.2006 - 10.2006
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Agile Project Management
APMG International
2017
Agile Business Analysis
APMG International
2017
Data Bases: SQL: Reports, Develope, Architecture
Devise Expert Training Canter
2015
Web Design And Graphic Design
Devise Expert Training Canter
2015
Web Design And Development
Devise Expert Training Canter
2015
Web Design And Web Development
Devise Expert Training Canter
2015
Data Bases: PL/SQL Programming
Devise Expert Training Canter
2015
Master degree - Business Administration & Information Technologies
University of Library Studies & IT
2011
Business Analysis And Management
Techno Logica
2010
Bachelor degree - Informatics, Information Technologies
University of Library Studies & IT
2008
Specialist - Corporate Security
University of National And World Economy
2008
High School Diploma -
Tsar Ivan Asen II
2003
High School Diploma -
Pharos Language&Computers School
2002
Skills
- Operational Efficiency
- Project Assignment Management
- Project Manager Supervision
- Ability to solve problematic tasks and situations in short term
- Technical Direction
- Excellent communication & presentation skills
- Ability to manage, coordinate and work in team
- Strong leadership skills
- Interdepartmental Coordination
Timeline
Manager Project Management Office
Ventures Lab Ltd
10.2022 - Current
Product Owner
Ventures Lab Ltd
02.2020 - 10.2022
Project Manager
Ventures Lab Ltd
03.2018 - 02.2020
Project Manager
Doxa Technologies Ltd
09.2016 - 03.2018
Business Analyst
Smart Gaming Group Ltd
01.2016 - 09.2016
Business Analyst
Sanex Ltd
04.2014 - 01.2016
Business Analyst
Infosystems International Ltd
02.2013 - 03.2014
Business Analyst
Raiffeisenbank Bulgaria EAD
03.2011 - 02.2013
Business Analyst
VIVACOM, BTC
05.2009 - 01.2011
Consultant / Sales Expert
Borica AD
11.2008 - 05.2009
Internship Student IT Security
Vivacom
07.2007 - 10.2007
Internship Student IT Security
Vivacom
07.2006 - 10.2006
Agile Project Management
APMG International
Agile Business Analysis
APMG International
Data Bases: SQL: Reports, Develope, Architecture
Devise Expert Training Canter
Web Design And Graphic Design
Devise Expert Training Canter
Web Design And Development
Devise Expert Training Canter
Web Design And Web Development
Devise Expert Training Canter
Data Bases: PL/SQL Programming
Devise Expert Training Canter
Master degree - Business Administration & Information Technologies
University of Library Studies & IT
Business Analysis And Management
Techno Logica
Bachelor degree - Informatics, Information Technologies
University of Library Studies & IT
Specialist - Corporate Security
University of National And World Economy
High School Diploma -
Tsar Ivan Asen II
High School Diploma -
Pharos Language&Computers School
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