Damyan Kanchev
Sales Representative
Sofia
Summary
Result-driven professional with extensive experience as a sales representative, retention agent, and customer support specialist. Skilled in building strong client relationships, resolving complex issues, and driving customer satisfaction. Proven ability to adapt quickly, communicate efficiently, and deliver results in fast-paced environments.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Sales Representative
Premium Gold GmbH
09.2023 - 10.2024
- Identifying prospective customers.
- Making outbound calls to prospective customers.
- Implementing effective sales techniques to qualify customer's needs.
- Negotiating and closing high valued deals.
- Staying up to date with the worlds' economic situation and financial markets.
Stock Trader
Frontpeak Trading
11.2021 - 07.2023
- Researching prices and markets.
- Making plans for purchases and sales.
- Executing trades.
- Collating reports.
Retention Agent
CMSG Ltd.
05.2019 - 06.2021
- Establishing new and maintaining existing client relationships.
- Working with the Company's Key customers.
- Making outbound calls to prospective customers.
Customer Support Agent
Intertops Sportwetten GmbH
09.2016 - 06.2018
- Creating customer accounts by recording account information.
- Maintaining customer records by updating account information.
- Resolving product or service problems by clarifying complaints.
Automotive Adviser
Sitel Group
10.2013 - 08.2015
- Dealing with tax assessment.
- Activating new contracts and contract extensions.
Front Desk Agent
Mt. Olympus Resorts
05.2013 - 09.2013
Client Service Professional
Sitel Group
10.2011 - 04.2013
- Dealing with common changes for address, bank account, payment plan, rate plan.
- Establishing a good communication to the clients.
Education
High school diploma -
Romain Rolland Foreign Language High School
B.S. in Tourism -
Sofia University "St. Kliment Ohridski"
M.S. of Arts in Business -
Fachhochschule Salzburg
Skills
Excellent time management
Easily adaptable
Good communication skills
Analytical thinking
Timeline
Sales Representative
Premium Gold GmbH
09.2023 - 10.2024
Stock Trader
Frontpeak Trading
11.2021 - 07.2023
Retention Agent
CMSG Ltd.
05.2019 - 06.2021
Customer Support Agent
Intertops Sportwetten GmbH
09.2016 - 06.2018
Automotive Adviser
Sitel Group
10.2013 - 08.2015
Front Desk Agent
Mt. Olympus Resorts
05.2013 - 09.2013
Client Service Professional
Sitel Group
10.2011 - 04.2013
High school diploma -
Romain Rolland Foreign Language High School
B.S. in Tourism -
Sofia University "St. Kliment Ohridski"
M.S. of Arts in Business -
Fachhochschule Salzburg
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