Summary
Overview
Work History
Education
Skills
Timeline
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Celine Konstantinova

Maneger
Sofia,22

Summary

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated collegiality, enthusiasm and fast learning

Overview

1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Maneger

Ivkon Stroi
Sofia, Sofia
12.2023 - Current


  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.

Waitress Trainer

Ivkon Stroi
Sofia, Sofia
06.2023 - 12.2023
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided continuous evaluation and feedback to server employees.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.

Telemarketer

Kirby Bulgaria
Sofia , Sofia
12.2022 - 03.2023
  • Recorded contact information of customers and potential customers in internal database.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Answered questions about company offerings with knowledgeable responses about products and services.

Education

Graduate -

164 GPIE “Miguel De Cervantes”
Sofia
09.2018 - 06.2022

Bachelor Of Tourism Studies -

New Bulgarian University
Sofia
09.2022 - Current

Skills

Strategic planning

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Timeline

Maneger

Ivkon Stroi
12.2023 - Current

Waitress Trainer

Ivkon Stroi
06.2023 - 12.2023

Telemarketer

Kirby Bulgaria
12.2022 - 03.2023

Bachelor Of Tourism Studies -

New Bulgarian University
09.2022 - Current

Graduate -

164 GPIE “Miguel De Cervantes”
09.2018 - 06.2022

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Celine KonstantinovaManeger