Celine Konstantinova
Maneger
Sofia,22
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated collegiality, enthusiasm and fast learning
Overview
1
1
year of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Maneger
Ivkon Stroi
Sofia, Sofia
12.2023 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
Waitress Trainer
Ivkon Stroi
Sofia, Sofia
06.2023 - 12.2023
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided continuous evaluation and feedback to server employees.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
Telemarketer
Kirby Bulgaria
Sofia , Sofia
12.2022 - 03.2023
- Recorded contact information of customers and potential customers in internal database.
- Answered calls, took messages, and transferred calls to correct individuals.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
Graduate -
164 GPIE “Miguel De Cervantes”
Sofia 09.2018 - 06.2022
Bachelor Of Tourism Studies -
New Bulgarian University
Sofia 09.2022 - Current
Skills
Strategic planning
undefinedTimeline
Maneger
Ivkon Stroi
12.2023 - Current
Waitress Trainer
Ivkon Stroi
06.2023 - 12.2023
Telemarketer
Kirby Bulgaria
12.2022 - 03.2023
Bachelor Of Tourism Studies -
New Bulgarian University
09.2022 - Current
Graduate -
164 GPIE “Miguel De Cervantes”
09.2018 - 06.2022
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