Catherine Zhu
Music Administration
Summary
Dedicated Orchestra Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Operation Assistant (Part-time)
CHICAGO PHILHARMONIC ORCHESTRA
CHICAGO
11.2019 - 06.2021
- Assisted the front-of-house throughout the performances and acted as a liaison between venues, musicians, and the audience
- Oversaw the special events, including Young Musicians Concerts and after-concert-parties with primary donors
- Collaborated with the director of marketing on promotions in the Greater Chicago Region.
Customer Services Representative (Part-time)
LYRIC OPERA OF CHICAGO
CHICAGO
02.2020 - 04.2021
- Answered inbound patron calls in a timely manner, and demonstrated savvy sales skills and solid opera knowledge to cross-sell and up-sell to best suit the patrons’ interests and receptivity
- Established the ability to solicit donations from patrons of the Lyric Opera
- Served as back-up to Lyric’s primary Office Coordinator as scheduled
- Processed reservations for Lyric Opera Bus, On-Site Restaurants, Opera Insider Classes, and other special events.
Piano and Theory Teacher
VIENNA MUSIC
BAYSIDE
09.2017 - 07.2018
- Planned, organized, and facilitated piano recitals for students
- Customized lesson plans and exercises to fit individual learning styles and kept progress-book for lesson performances
- Prepared students for examinations administered by The New York State School Music Association (NYSSMA) from Level 1 to Level 5 with a 100% rate of Pass and a 67% rate of Excellence (A and above.)
Intern - Artists Receptionist
SHANGHAI SYMPHONY ORCHESTRA
SHANGHAI
07.2016 - 08.2016
- Artists Receptionist to Pianist Daniil Trifonov and Conductor Timothy Brock
- Arranged daily pickups, practices, and other habitual activities for guest artists, and oversaw CD and book signings
- Scheduled rehearsals between guest artists and New York Philharmonic orchestra for the annual summer music festival
- Assisted with organizing and setting up orchestra rehearsals and concerts, and piano tuning for the soloist.
Education
Master of Music - Musicology
Northwestern University
Evanston, IL, USA 09.2018 - 06.2019
Bachelor of Arts - Music
University of Rochester
Rochester, NY, USA 09.2014 - 05.2017
Bachelor of Science - Business, finance
University of Rochester
Rochester, NY, USA 09.2014 - 05.2017
Skills
Tessitura (Comparable to OPAS), Word, Excel, PowerPoint, Access Database, ProTools 11, Logic
Referees
1st Referee
Name: Donna Milanovich
Email: doonamilanovich@gmail.com
Information: Donna is the Executive Director Emerita of The Chicago Philharmonic Society. She recruited me in the year 2019 when she was still working as the CEO of the orchestra. In 2020, Donna offered me a reference to a full-time position at the Ravinia Music Festival in Chicago, which was unfortunately cancelled due to the pandemic.
2nd Referee
Name: Laura Waters
Telephone: +1 312-827-5615
Email: lwaters@lyricopera.org
Information: Laura recruited me to the Lyric Opera of Chicago in February 2020, and she was my direct supervisor at Lyric.
Others
Notice Period: As soon as accepted
Most recent salary base: $15/hr (≈£12.5/hr)
Timeline
Customer Services Representative (Part-time)
LYRIC OPERA OF CHICAGO
02.2020 - 04.2021
Operation Assistant (Part-time)
CHICAGO PHILHARMONIC ORCHESTRA
11.2019 - 06.2021
Master of Music - Musicology
Northwestern University
09.2018 - 06.2019
Piano and Theory Teacher
VIENNA MUSIC
09.2017 - 07.2018
Intern - Artists Receptionist
SHANGHAI SYMPHONY ORCHESTRA
07.2016 - 08.2016
Bachelor of Arts - Music
University of Rochester
09.2014 - 05.2017
Bachelor of Science - Business, finance
University of Rochester
09.2014 - 05.2017
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