CAROLINA BERKER

• Manage up to 10 senior leadership vacancies simultaneously across multiple departments, ensuring a smooth recruitment process from sourcing to placement.
• Achieved first candidate placement within the first month of joining, demonstrating strong adaptability and impact.
• Use LinkedIn Recruiter strategically for targeted searches, outreach (InMails), and maintaining an organized pipeline of senior-level candidates.
• Conduct screening calls with candidates to assess suitability, gauge interest, and gather essential role-specific information.
• Successfully secured multiple first- and second-stage interviews for candidates across a variety of senior leadership roles.
• Utilize Vincere ATS to track candidate status, maintain accurate records, and improve visibility for the wider recruitment team.
• Build and maintain trusted long-term relationships with senior candidates, keeping pipelines warm and ensuring a confidential, positive candidate experience.
• Adapt sourcing strategies quickly based on role complexity and changing client requirements.
• Collaborate with colleagues by sharing candidate insights and aligning on recruitment strategy.
• Handle sensitive information with the utmost discretion in confidential leadership searches.
• Continuously develop market knowledge and recruitment expertise to stay ahead of evolving talent trends.
• Balance multiple priorities effectively, delivering quality outcomes within tight deadlines.

• Coordinated all task force assignments from start to finish, including FIFA World Cup deployments and a
  specialist 5-person task force from India.
• Served as the 2024 Community Committee Champion, leading events such as animal shelter visits, beach
  cleanups, cat-house construction, special needs workshops, and marathons (coordinating the sign-up of 25 team members).
• Designed the interior of the team member restaurant, enhancing functionality and employee experience.
• Managed the implementation and optimization of the Beekeeper platform, boosting cross-department
  communication and operational efficiency.
• Created a team member library of over 1,000 books (sourced at no cost) to promote continuous learning and
  development.
• Ensured HR compliance with Qatar labor laws and promoted local initiatives.

• Delivered leadership training across 3 properties, enhancing managerial skills and performance.
• Trained and managed Departmental Trainers, ensuring consistent and effective training delivery.
• Handled disciplinary procedures, ensuring fair and compliant management of employee issues.
• Supported all HR functions, contributing to seamless HR operations across the organization.
• Led the performance management processes, facilitating coaching for leaders and development plans for employees.
• Led initiatives to enhance employee engagement and retention.
• Managed leave administration, ensuring accurate records and adherence to company policies.
• Conducted employee satisfaction surveys and developed action plans based on feedback to improve workplace culture and employee morale.
• Created and delivered a luxury service workshop to elevate team skills and enhance customer service standards.
• Oversaw performance management processes, facilitating coaching and development plans for employees.
• Managed the General Manager's LinkedIn profile, enhancing brand awareness and fostering a strong online presence.
• Acted as HR Manager for 7 months during the absence of the HR Director, overseeing the HR department.

• Joined during the pre-opening stage and played a key role in establishing HR operations.
• Trained and managed Departmental Trainers, ensuring consistent and effective training delivery.
• Handled disciplinary procedures, ensuring fair and compliant management of employee issues.
• Supported all HR functions, contributing to seamless HR operations across the organization.
• Led the performance management processes, facilitating coaching for leaders and development plans for
  employees.
• Led initiatives to enhance employee engagement and retention.
• Managed leave administration, ensuring accurate records and adherence to company policies.
• Conducted employee satisfaction surveys and developed action plans based on feedback to improve
  workplace culture and employee morale.
• Created and delivered a luxury service workshop to elevate team skills and enhance customer service
  standards.
• Oversaw performance management processes, facilitating coaching and development plans for employees.
• Put together a free library for team members, amassing over 1,000 books, all sourced at no cost, fostering
  continuous learning and development.
• Joined the Hilton Suggests team as a Contributor & Travel Blogger, submitted 5 blogs.

• Continuously achieved a perfect score of 100% in Quality Assurance audits for Brand Standards.
• Hired 30+ interns and successfully organized career fairs, inviting multiple schools to enhance employer branding and talent engagement.
• Managed internship and graduate hiring programs, partnering with universities and industry bodies to attract top emerging talent.
• Was certified in London with Hilton's Train the Trainer program and traveled to Prague for cross-training, further enhancing my skills and expertise in training and development.
• Contributed as the hotel-based trainer for the Leonardo Da Vinci Apprenticeship Programme, an EU initiative led by Hilton Worldwide to promote lifelong learning and enhance career opportunities in the Turkish hospitality industry.
• This unique program partnered with Özyeğin University to provide 16 students with hands-on apprenticeship experience over 60 working days.
• As part of the pilot project, I traveled to Amsterdam to attend a masterclass, which I later delivered to the interns to further enhance their professional development.
• In addition, I supported the students throughout their training, helping them gain valuable industry insights and boosting their employment prospects within the Turkish hospitality sector.
• Successfully developed and delivered an English course for Turkish speakers, focusing on teaching basic English skills to enhance communication and professional development.

I was part of the pre-opening in the Guest Relations team, called a Journey Ambassador.