Borislava Momchilova
Sofia, Bulgaria
Summary
I am a motivated and positive person, always looking to improve. Organized and hardworking, an excellent team player and customer oriented. A good leader in my managerial role with a focus on employees well-being and customer satisfaction. I can work well under pressure and stressful situations. All in all, a friendly, dedicated and serious person.
Overview
8
8
years of professional experience
Work History
Restaurant Manager and Chef
Boo Burgers and Barbecue
Stockholm, Sweden
02.2022 - 11.2023
- Supervised and trained staff.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Managed customer complaints effectively and maintained positive guest relationships.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Established positive relationships with guests and employees.
Interior Stylist
Unik Fastighetsformedlingen
Stockholm, Sweden
09.2021 - 02.2022
- Developed creative interior styling concepts for clients based on their individual needs and preferences.
- Assisted in the selection of furniture, artwork, accessories, lighting and other decorative items to create a visually appealing space.
- Organized photo shoots with professional photographers to capture completed projects.
Waitress/ Bartender
Jamie's Italian restaurant
Stockholm,Sweden
07.2019 - 03.2020
- Demonstrated exceptional skills in bartending while representing the brand image. Successfully ordered supplies and effectively marketed special dishes and beverages. Provided excellent customer service by meeting individual preferences.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Demonstrated knowledge of wine selection and pairings
Brand Ambassador/ Sales Assistant
Candle Room
Stockholm,Sweden
08.2018 - 03.2019
- Effectively communicated with customers and assisted them in selecting the perfect product, while effectively managing shop operations.
- Increased client profits by establishing strong brand representation through face-to-face marketing.
Kitchen Assistant and Front of the House
Lillsved Folkhogskola
Stockholm, Sweden
07.2017 - 12.2017
- Assisted with food preparation, served customers, and managed buffet service daily.
Purchasing Administrator
Ingram Mic
Sofia,Bulgaria
06.2015 - 12.2016
- Managed and created SKUs, processed ETAs, updated price lists, and handled proof of delivery processes
- Developed positive relationships with vendors.
- Assisted in the development of new purchasing policies and procedures.
- Processed purchase requisitions, created purchase orders and tracked shipments.
- Developed training materials
- Contributed to the development of a new method and program to enhance outcomes
Education
Master of Arts - Marketing,Advertising And Public Relations
The University of Sheffield
Sheffield, England02-2018
Bachelor of Arts - Business Management
The University of Sheffield
Sheffield, England11.2015
IGCSE - Secondary Education
Lodge International School
Sarawak, Malaysia11.2010
Skills
- Staff Management
- Organization and prioritization
- Experienced with Microsoft Office Tools
- Customer-Oriented
- Supervisory skills
- Business Administration
- Supplier Relationship Management
- Strong Team Player
- Willingness to Improve
- Excellent time management
- Positive and motivated
- Open-minded
- Excellent discipline
- Quick learner
- Determined
- Professional communication skills
Organisational skills
- Communication skills
- Good Teamwork
- Good Listening skills
- Adaptable
- Understanding and open to make the necessary changes for the better
- Excellent time management
- Dedicated
- Positive and motivated
- Open minded
Languages
Bulgarian
First Language
English
Proficient (C2)
C2
Swedish
Advanced (C1)
C1
Malay
Elementary (A2)
A2
Russian
Intermediate (B1)
B1
Timeline
Restaurant Manager and Chef
Boo Burgers and Barbecue
02.2022 - 11.2023
Interior Stylist
Unik Fastighetsformedlingen
09.2021 - 02.2022
Waitress/ Bartender
Jamie's Italian restaurant
07.2019 - 03.2020
Brand Ambassador/ Sales Assistant
Candle Room
08.2018 - 03.2019
Kitchen Assistant and Front of the House
Lillsved Folkhogskola
07.2017 - 12.2017
Purchasing Administrator
Ingram Mic
06.2015 - 12.2016
Master of Arts - Marketing,Advertising And Public Relations
The University of Sheffield
Bachelor of Arts - Business Management
The University of Sheffield
IGCSE - Secondary Education
Lodge International School
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