Summary
Overview
Work history
Education
Skills
Certification
Languages
Interests
Timeline
Senior Product Manager | Core Banking Platform

Bistra Dimitrova

Paysafe Bulgaria EOOD
2
Languages
1
Certification
14
years of professional experience

Results-driven Product Management professional with extensive Fintech Payments experience, specializing in product strategy, roadmap planning, launches, and stakeholder management. Skilled in data analytics, API integrations, and Agile/Scrum/SAFe methodologies. Strong expertise in PSP and bank integrations, card scheme compliance, SWIFT, digital wallets, and transaction reconciliation. Experienced in UX/UI design, Figma, customer journey mapping, and product testing, delivering data-driven solutions aligned with business goals and customer needs.

Work history

Senior Product Manager | Core Banking Platform

1 Year 6 Months
Paysafe Bulgaria EOOD | Sofia, Bulgaria | 2025.05 - Current
  • Own Core Banking Platform strategy and roadmap across multiple Paysafe products.
  • Lead product discovery, business cases, and strategic initiatives across banking integrations, FX, settlements, and reconciliation.
  • Define product vision and OKRs, collaborating with Engineering, Architecture, Treasury, Compliance, and Commercial teams.
  • Use Amplitude, Tableau, and AI tools to drive data-informed decisions and improve product outcomes.

Senior Product Manager | Digital Wallet Solutions

1 Year 1 Month
Kuady (Part of PayRetailers) | Sofia, Bulgaria | 2024.02 - 2025.03
  • Led end-to-end development and launch of a digital wallet, delivering the MVP within six months across Peru, Chile, Argentina, and Mexico.
  • Defined product strategy and roadmap, launching features including local currency support, instant transfers, enhanced authentication, affiliate programs, and merchant checkout.
  • Managed cross-functional teams across Engineering, Compliance, UX/UI, Legal, Marketing, and Customer Service.
  • Oversaw API integrations, transaction processing, security compliance, and go-to-market activities.
  • Leveraged analytics to optimise product performance, improve user experience, and drive adoption.

Senior Product Manager

3 Years 9 Months
Paysafe Bulgaria EOOD | Sofia, Bulgaria | 2020.05 - 2024.02
  • Led 30+ PSP integrations, reducing payment processing failures by 15% and improving transaction success rates.
  • Launched a payout service for a major affiliate marketing business, increasing transaction speed by 30%.
  • Owned the payments and PSP integration roadmap, optimising transaction processing and customer experience.
  • Coordinated cross-functional teams across Legal, Compliance, and Finance to deliver strategic initiatives.
  • Designed user journeys and mock-ups to improve UX/UI and conversion rates.
  • Delivered key initiatives including GDPR implementation, Brexit compliance, and SWIFT integration.

Product Manager

2 Years 7 Months
Paysafe Bulgaria EOOD | Sofia, Bulgaria | 2017.10 - 2020.05
  • Defined product strategy and roadmap with Technology, Marketing, and Compliance stakeholders.
  • Enhanced payment products and customer experience to improve conversion, engagement, and authorisation rates.
  • Led PSP, financial partner, and acquiring bank integrations to expand global payment capabilities.
  • Collaborated with Engineering to deliver scalable, secure payment solutions.
  • Managed platform migrations, ensuring service continuity and operational efficiency.

Product Manager

4 Years 2 Months
Super Dev (ex Global Creative Solutions) | Sofia, Bulgaria | 2013.05 - 2017.07
  • Developed product strategies and prioritised backlogs to ensure timely, business-aligned delivery.
  • Used analytics to monitor product performance and drive data-informed improvements.
  • Led UX/UI design, wireframing, and prototyping to enhance usability.
  • Redesigned checkout, increasing conversion by 18%.
  • Launched merchant onboarding automation, improving operational efficiency by 25%.
  • Managed third-party integrations to expand product capabilities.

Education

Bachelor of Industrial Management

University of Transport Todor Kableshkov | Sofia

Skills

Product management and roadmap planning
Product launch and competitive analysis
Payments and fintech solutions
PSP and Bank integrations and card scheme compliance
Digital wallet solutions
API integrations and A/B testing
Transaction reconciliation
Agile and Scrum methodologies
Risk management
Stakeholder management

Certification

  • Certified Scrum Product Owner (CSPO) | Scrum Alliance (2021)
  • ICAgile Professional Product Management (2023)
  • Management of Multiple Projects (PMI Compliant) (2014)
  • Best Practices in Software Product Development (SBC) (2016)

Languages

English (Fluent)
Bulgarian (Native)

Interests

Technology | Payments & FinTech | Data Analytics | UX/UI Design | Local Payment Methods

Timeline

Senior Product Manager | Core Banking Platform

Paysafe Bulgaria EOOD
2025.05 - CurrentRead More

Senior Product Manager | Digital Wallet Solutions

Kuady (Part of PayRetailers)
2024.02 - 2025.03Read More

Senior Product Manager

Paysafe Bulgaria EOOD
2020.05 - 2024.02Read More

Product Manager

Paysafe Bulgaria EOOD
2017.10 - 2020.05Read More

Product Manager

Super Dev (ex Global Creative Solutions)
2013.05 - 2017.07Read More

University of Transport Todor Kableshkov

Bachelor of Industrial Management
2017.01Read More
Bistra Dimitrova