Summary
Overview
Work History
Education
Skills
Certification
Driving License
Interests
Timeline
Volunteer

Bilyana Doncheva

Business Analyst
Sofia,Sofia

Summary


Not just elevator analysis - knowledge beyond the numbers.

Proactive Business analyst with 4+ years of Agile Software development technique, with strong customer service orientation, I am striking the optimal balance between technical sophistication and user-friendliness, I continually meet and surpass customer expectations.

Effective driver of product development lifecycle from concept to delivery.

Overall 17 years of professional development working with different units and people involved in credit processes, risk evaluation and IT dep. helped me become a professional with excellent verbal, written, and interpersonal communication skills.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Business Analyst

The World Bank
Sofia
05.2021 - Current


  • Interface with business clients to understand business needs, gathering requirements, help development and maintain the client relationship
  • Develop business cases, requirements, use cases, test plans, test strategies, test cases and operational procedures and plans
  • Design and execute test plans and test cases for application development and implementation projects, including unit testing, system testing, SIT, QA testing
  • Craft business cases to evaluate the feasibility of technology initiatives
  • Document business process and workflows
  • Identify business and functional requirements by working with application end-users, and lead the collection, analysis, documentation and coordination of those requirements.
  • Provide overall support to ensure the successful design, testing and implementation of applications that support the business unit.
  • Evaluate applications and IT environments, and analyze gaps between

Business Analyst

UniCredit Bulbank
Sofia
06.2019 - 05.2021


  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Implementation and testing of new and/or improved, scoring web based application systems with collaboration of IT - in-house and external software vendors
  • Conducted training and mentored team members to promote the wider business with the benefits and usage of the newly deployed technology/updated systems
  • Driving critical business insights by gathering, reviewing, and testing data, applying a number of measures to provide solutions to key business decisions.
  • Performs various functions, which primarily involves utilizing customer information from CRM data and customer research to understand trends and opportunities to provide support for strategy formulation, business development, and forecasting.

Team Leader Credit Risk Department - SME Segment

UBB bank
Sofia
06.2010 - 06.2019


  • Business and financial statements analysis.
  • Risk assessment, cash-flow analysis and follow-up presentation of cases to the Credit Risk Department, demonstrating a profitable and sustainable line of business
  • Deal structuring.
  • Analysis of the current market situation, continuous control and monitoring of the financial health of the assigned portfolio of corporate clients

Senior Credit Risk Analyst

International Asset Bank AD
Sofia
05.2008 - 06.2010


  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Assessed credit risk and analyzed financial statements.
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Made decisions and recommendations about extending lines of credit.
  • Attended credit-related training and conferences to stay informed about industry trends and developments.
  • Gathered loan documentation for underwriting.
  • Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.

Senior Specialist Small Business

Sofia region branch at Postbank (EFG Group)
Sofia
02.2007 - 03.2008


  • Supported department leadership in implementing new policies, procedures and controls.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Scope and handle requirements process for assigned business clients in order to recognize the correct business needs and to achieve higher goals and budget.
  • Establish credibility with business clients as a trusted advisor by listening, understanding their business and quickly providing options for consideration.

Education

Bachelor - Economics And Finance

Technical University
Sofia
09.2004 - 09.2008

Skills

Business process mapping

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Certification

Agile Develpment Practices

Driving License

Yes

Interests

Artificial intelligence, Quantum physics, Capital Markets

Timeline

ICAgile Certified Professional

07-2022

Business Analyst

The World Bank
05.2021 - Current

Business Process Improvement

12-2020

Agile Product Owner Role

11-2020

Agile Develpment Practices

10-2020

Business Analyst

UniCredit Bulbank
06.2019 - 05.2021

Team Leader Credit Risk Department - SME Segment

UBB bank
06.2010 - 06.2019

Senior Credit Risk Analyst

International Asset Bank AD
05.2008 - 06.2010

Senior Specialist Small Business

Sofia region branch at Postbank (EFG Group)
02.2007 - 03.2008

Bachelor - Economics And Finance

Technical University
09.2004 - 09.2008
Bilyana DonchevaBusiness Analyst