BELOSLAVA GEORGIEVA
Varna,Bulgaria
Summary
Detail-oriented professional with extensive experience in customer service and a strong proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel. Demonstrates exceptional written and verbal communication skills, coupled with the ability to remain calm under pressure. Adept at time management and maintaining attention to detail, with a working proficiency in English (B1+/B2). Committed to leveraging these skills to enhance organisational efficiency and customer satisfaction.
Overview
7
7
years of post-secondary education
Work history
Water Slide Attendant
Hotel Kuban
Sunny Beach
2025.06 - 2025.09
- Ensured the safety of visitors by monitoring water attractions and enforcing safety procedures.
- Assisted Bulgarian and international guests with questions and requests.
- Delivered friendly and professional customer service in a fast-paced tourist environment.
- Worked effectively with children and their parents.
- Resolved customer concerns while maintaining a calm and positive attitude.
- Responded promptly to incidents and emergency situations.
- Cooperated with colleagues to ensure a safe and enjoyable experience for all visitors.
Education
Secondary Education - Information Technology and Informatics
Vasil Levski Secondary School
Dulovo 2019.09 - 2026.05
Certificate in Programming Basics - Programming Basics
Software University (SoftUni)
Sofia, Bulgaria 2024.07 - 2024.08
Certificate in Programming Fundamentals with Java - Java Programming
Software University (SoftUni)
Sofia, Bulgaria 2024.09 - 2024.12
Skills
- Microsoft Word - Experienced
- Microsoft PowerPoint - Experienced
- Microsoft Excel - Intermediate
- Customer Service - Experienced
- Written and Verbal Communication - Experienced
- Attention to Detail - Experienced
- Time Management - Experienced
- English – Working Proficiency (B1/B2) - Experienced
- Internet and Office Applications - Experienced
- Calm under pressure
INTERESTS
Information Technology, Programming, Learning New Technologies, Personal and Professional Development, Improving Technical Skills
Timeline
Water Slide Attendant
Hotel Kuban
2025.06 - 2025.09
Certificate in Programming Fundamentals with Java - Java Programming
Software University (SoftUni)
2024.09 - 2024.12
Certificate in Programming Basics - Programming Basics
Software University (SoftUni)
2024.07 - 2024.08
Secondary Education - Information Technology and Informatics
Vasil Levski Secondary School
2019.09 - 2026.05