Barbara Capasso
Stezzano
Summary
Dynamic Senior Beauty Therapist with a proven track record at Mankind S.P.A., excelling in personalized skincare consultations and staff training. Leveraged strong organizational and problem-solving skills to enhance team performance and boost sales. Expert in advanced skincare techniques, fostering customer loyalty and satisfaction through tailored product recommendations.
Experienced with advanced beauty treatments and client care. Utilizes extensive knowledge of skin care techniques to provide personalized services. Track record of maintaining high standards in client interaction and sanitary practices.
Overview
1
1
Certification
Work History
Senior Beauty Therapist
Experienced Beautician - Mankind S.P.A.
2023 - 2025
- Provided personalized consultations, facial and body treatments, skincare product sales, and staff training, aimed at customer loyalty, meeting sales targets, and managing the center's operations, including scheduling and bookings.
- Led staff training sessions on advanced skincare techniques, elevating overall team performance and skill level
- Provided expert guidance on at-home skincare routines using specific products that catered to each client''s unique needs.
Manager on Duty
MegaB City Hotel
2021 - 2023
- Managed the entire team and planned work shifts to ensure appropriate resource allocation. Supervised daily operations to ensure smooth workflow. Controlled company finances and prepared reports to monitor financial performance. Addressed operational issues and implemented improvements to enhance customer service. Recruited, trained, and motivated staff to maintain an efficient and well-prepared team.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
Beautician
Self-employed
2018 - 2020
- Responsible for managing the entire team and scheduling work shifts, supervising daily operations. Monitored and controlled business finances, supported by accurate reporting. Managed operational issues to improve customer service. Coordinated recruitment, training, and motivation of staff to ensure an efficient and high-performing organization.
- Boosted salon revenue by upselling additional services and retail products during appointments.
- Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.
Education
English School - C2
British School
NSW 01-2023
High School Diploma -
Lonsdale Institute
NSW 01-2022
High School Diploma -
Business High School
NSW 01-2021
Associate of Arts - Therapist Certificate
Beauty Therapist Certificate
NSW 01-2017
Skills
- Problem-solving
- Organizational skills
- Relationship and management skills
- Stress management
- Self-control
Certification
- Certified Hydra+ - Hydra dermabrasion
- Beauty Therapist - Gesfor
- Dermalogica Certified
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Beauty Therapist
Experienced Beautician - Mankind S.P.A.
2023 - 2025
Manager on Duty
MegaB City Hotel
2021 - 2023
Beautician
Self-employed
2018 - 2020
English School - C2
British School
High School Diploma -
Lonsdale Institute
High School Diploma -
Business High School
Associate of Arts - Therapist Certificate
Beauty Therapist Certificate
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