Assen Dotchev
Customer Support Specialist
Summary
Very skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
2
2
years of professional experience
11
11
years of post-secondary education
Work History
Customer Support Specialist
Foris EOOD, crypto.com
Sofia
07.2021 - 06.2022
Customer support specialist dealing with customer questions and issues.
Customer Support Specialist
Telus International
Plovdiv
12.2019 - 12.2020
Customer support specialist dealing with customer questions and issues.
Education
Bachelor of Science - Psychology
University of Ottawa
Ottawa, Canada 09.2002 - 07.2006
High School Diploma -
St. Matthews High School
Ottawa, Canada 09.1994 - 07.2001
Skills
I am well-versed in many customer support programs Also I am well-versed in word, excel, power point Furthermore I am very attentive, organized, and fast on a keyboard Finally, I take great pleasure in understanding and helping customers from all over the world to the best of my ability
undefinedTimeline
Customer Support Specialist
Foris EOOD, crypto.com
07.2021 - 06.2022
Customer Support Specialist
Telus International
12.2019 - 12.2020
Bachelor of Science - Psychology
University of Ottawa
09.2002 - 07.2006
High School Diploma -
St. Matthews High School
09.1994 - 07.2001
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